We had an appointment with James, he was ready for us on time, knowledgeable and answered all our questions. We'd recommend him and Stevinson East, good experience in sales and through finalizing the transaction with Frank in Finance.

Sergio Palicio was a pleasure to deal with, very professional and thorough....

On time and courteous.

We had a super lucky timing and an easy experience buying our car at Stevinson Toyota East. Due to an accident, we lost our 2016 Highlander and had to replace it. We emailed Rehan and learned there were one or two new 2022 Highlanders on the lot. When we arrived, we found Rehan to be charming and knowledgeable. He showed us the two cars that were in our price range, and because we were ready to purchase, we said 'yes' right away. It took a couple of hours to get all the paperwork taken care of, and then Rehan handed us off to Kyle in Finance. Kyle explained our options for purchasing an additional service contract, which we declined. We felt heard, respected, and as though the team at Stevinson wanted us to succeed. When we drove away in our new Highlander, I was delighted. Kyle and Rehan and the team made the transaction as pleasant as possible.

Good

I have been using Toyota car services for my Corollas maintenance for a long time and am always amazed at the quality of work and customer service that I receive. Timothy Petro was so kind and friendly and made sure I was getting the correct service for my Corolla, I felt like I was dealing with a friend. I am so grateful for that. I enjoy that kind of customer service. Thank you.

The dealer was good and very cooperative.

Car appt tomorrow as at 1030 they started looking at it at 2:00. Ian was great. We have to bring it back because they did not have a plug to change out the differential oil.

Good job

Dennis was awesome in the Service Dept. He confirmed why I came in and was fair with pricing. He also advised of a potential future issue, I will be back in to fix that. Keep up the good work.