Peter Cassell, Service Writer and Rick Forest, Master Tech were excellent as usual.

Outside of slight delay getting into finance. Experience was good. Would have liked a second key fob.

The sales person (Breanne VanDyke) was excellent. Courteus, helpful, great comms.Nothing but good things to say about her.However: Two things were very off-putting.First - I asked for the the out the door cost and Breanne supplied it. I brought in a cashier's check for that amount. I did not expect, nor did a understand why, I had to submit a credit application. I had the cash in my hand to buy the car.Second, roughly 80 minutes after I finished filling out the form, the Finance/paperwork person presented me with 4 maintenance options (from 3000-7000 dollars each) and claimed that he was legally obligated to discuss them with me. Sounded like complete BS to me.Basically, I viewed the whole experience as an attempt 1) to get me to finance the car and 2) to buy services while the paperwork was flying around. What should have been a 1 hour experience took almost 3.Not cool - not appreciated.

great experience with salesmen. Paperwork took far too long.

Benga Was my salesman and he was fabulous. He helped me find a car that I now love - it was in Lakewood and he went to Lakewood and brought it back to Havana for me the next day. All paperwork was done and it was a really really nice experience

Trying to find the right car took all day, but happy to say the tacoma was the perfect truck for me.It took a lot of sweat and patience from Dre but glad it work out.

Orlando was great to work with.

Eric was so personable and helpful. He answered all my questions. I was on a time frame and he really hustled to get my paper work rushed thru

Staff very professional and efficient. Clearly explained all service.

Made an appointment over the phone, then it disappeared. Service still took me and as usual did a good job.