Outside of slight delay getting into finance. Experience was good. Would have liked a second key fob.
Anonymous
•
Oct 24, 2022
4.0/5
4.0/5
The sales person (Breanne VanDyke) was excellent. Courteus, helpful, great comms.Nothing but good things to say about her.However: Two things were very off-putting.First - I asked for the the out the door cost and Breanne supplied it. I brought in a cashier's check for that amount. I did not expect, nor did a understand why, I had to submit a credit application. I had the cash in my hand to buy the car.Second, roughly 80 minutes after I finished filling out the form, the Finance/paperwork person presented me with 4 maintenance options (from 3000-7000 dollars each) and claimed that he was legally obligated to discuss them with me. Sounded like complete BS to me.Basically, I viewed the whole experience as an attempt 1) to get me to finance the car and 2) to buy services while the paperwork was flying around. What should have been a 1 hour experience took almost 3.Not cool - not appreciated.
Anonymous
•
Oct 24, 2022
5.0/5
5.0/5
great experience with salesmen. Paperwork took far too long.
Anonymous
•
Oct 23, 2022
5.0/5
5.0/5
Benga Was my salesman and he was fabulous. He helped me find a car that I now love - it was in Lakewood and he went to Lakewood and brought it back to Havana for me the next day. All paperwork was done and it was a really really nice experience
Anonymous
•
Oct 22, 2022
5.0/5
5.0/5
Trying to find the right car took all day, but happy to say the tacoma was the perfect truck for me.It took a lot of sweat and patience from Dre but glad it work out.
Anonymous
•
Oct 21, 2022
5.0/5
5.0/5
Orlando was great to work with.
Anonymous
•
Oct 21, 2022
5.0/5
5.0/5
Eric was so personable and helpful. He answered all my questions. I was on a time frame and he really hustled to get my paper work rushed thru
Anonymous
•
Oct 21, 2022
5.0/5
5.0/5
Staff very professional and efficient. Clearly explained all service.
Anonymous
•
Oct 21, 2022
4.0/5
4.0/5
Made an appointment over the phone, then it disappeared. Service still took me and as usual did a good job.
Anonymous
•
Oct 20, 2022
4.0/5
4.0/5
Kevin who I worked with was great from the first meeting with him. Buying a car is not easy or fun in the day in age but he made it as seamless as possible.
Outside of slight delay getting into finance. Experience was good. Would have liked a second key fob.
Anonymous
•
Oct 24, 2022
4.0/5
4.0/5
The sales person (Breanne VanDyke) was excellent. Courteus, helpful, great comms.Nothing but good things to say about her.However: Two things were very off-putting.First - I asked for the the out the door cost and Breanne supplied it. I brought in a cashier's check for that amount. I did not expect, nor did a understand why, I had to submit a credit application. I had the cash in my hand to buy the car.Second, roughly 80 minutes after I finished filling out the form, the Finance/paperwork person presented me with 4 maintenance options (from 3000-7000 dollars each) and claimed that he was legally obligated to discuss them with me. Sounded like complete BS to me.Basically, I viewed the whole experience as an attempt 1) to get me to finance the car and 2) to buy services while the paperwork was flying around. What should have been a 1 hour experience took almost 3.Not cool - not appreciated.
Anonymous
•
Oct 24, 2022
5.0/5
5.0/5
great experience with salesmen. Paperwork took far too long.
Anonymous
•
Oct 23, 2022
5.0/5
5.0/5
Benga Was my salesman and he was fabulous. He helped me find a car that I now love - it was in Lakewood and he went to Lakewood and brought it back to Havana for me the next day. All paperwork was done and it was a really really nice experience
Anonymous
•
Oct 22, 2022
5.0/5
5.0/5
Trying to find the right car took all day, but happy to say the tacoma was the perfect truck for me.It took a lot of sweat and patience from Dre but glad it work out.
Anonymous
•
Oct 21, 2022
5.0/5
5.0/5
Orlando was great to work with.
Anonymous
•
Oct 21, 2022
5.0/5
5.0/5
Eric was so personable and helpful. He answered all my questions. I was on a time frame and he really hustled to get my paper work rushed thru
Anonymous
•
Oct 21, 2022
5.0/5
5.0/5
Staff very professional and efficient. Clearly explained all service.
Anonymous
•
Oct 21, 2022
4.0/5
4.0/5
Made an appointment over the phone, then it disappeared. Service still took me and as usual did a good job.
Anonymous
•
Oct 20, 2022
4.0/5
4.0/5
Kevin who I worked with was great from the first meeting with him. Buying a car is not easy or fun in the day in age but he made it as seamless as possible.