I have never had a really good experience purchasing a vehicle but at Stevinson, I purchased a used vehicle and had an excellent experience working with Brannen Schrader. He was attentive, knowledgeable, and highly professional throughout the entire process. He took the time to have me test-drive several vehicles to help narrow down what I liked and didn’t like, and he consistently kept me informed during the search.When I located the exact make and model I wanted at another dealership, he made himself available to provide feedback after my test drive, which I truly appreciated. Ultimately, he found the perfect vehicle for me and walked me through the closing process step by step, making the experience smooth, straightforward, and stress-free. I would highly recommend working with him and will tell everyone about my experience. Brannen raised the bar for me for future car buying experiences!!

At first it was good. Then, I was told - for a second time- from a salesperson that wasn't true. I will not buy another car at Stevinson again.

N/A

Sales staff was extremely helpful

It started out ruff but rebounded . After a couple of days os negotiations a deal was done.

jake performed poorly. were this my only experience with stevinson toyota, i would never return.

Customer service is good, but 3 hour wait for an oil change with an appointment is not acceptable. this is the second time crazy long service times has happened with an appointment. I like using your service dept but I am considering going elsewhere due to appointment not being utilized properly with crazy wait times.

Very very good

Standard experience, longer wait time than usual.

Made an appointment for my 2010 Toyota FJ synthetic oil change special facebook coupon. Arrived at my appointment at the designated time December 9th at 3:30pm. Was met by Advisor RIcky Lobato who could not find my appointment. He later said don't worry I will take you in but you have to wait and it will be about 2 hours. All good so far. I get the car and when I get home I see my paper work invoice # 1477132 had my vehicle as a Toyota Avanza, (wrong), invoice stated they used MA2995 conventional oil (should have been synthetic), invoice states material used S-400 4 cylinder Toyota oil (???).