It was a nice experience, nothing to changeI didn't need the storage unit anymore.
Anonymous
•
Jan 19, 2026
4.0/5
4.0/5
Match the fee of my the new facility. I was told due to the high demand of the 10x15 unit in the area, they could lower the fee but not to match the price of the new place. I didn't think that was ok, since I had been with the facility initially in 2010 then changed units within the complex over that time. I had been with 89th for over 15 years. No loyalty for being a customer. Also, explaining in detail that fees are prorated when you move in, but not when you move out. I paid a full month fee of $361, but moved out on the 16th. I thought I would receive a prorated refund. I was quite surprised of the policy.89th is priced very high based on mainland units.
Anonymous
•
Jan 15, 2026
5.0/5
5.0/5
no longer needed it. We're a construction company storing furniture while remodeling a house
Anonymous
•
Jan 14, 2026
5.0/5
5.0/5
our garage was finished, we could move everything out. No longer needed.
It was a nice experience, nothing to changeI didn't need the storage unit anymore.
Anonymous
•
Jan 19, 2026
4.0/5
4.0/5
Match the fee of my the new facility. I was told due to the high demand of the 10x15 unit in the area, they could lower the fee but not to match the price of the new place. I didn't think that was ok, since I had been with the facility initially in 2010 then changed units within the complex over that time. I had been with 89th for over 15 years. No loyalty for being a customer. Also, explaining in detail that fees are prorated when you move in, but not when you move out. I paid a full month fee of $361, but moved out on the 16th. I thought I would receive a prorated refund. I was quite surprised of the policy.89th is priced very high based on mainland units.
Anonymous
•
Jan 15, 2026
5.0/5
5.0/5
no longer needed it. We're a construction company storing furniture while remodeling a house
Anonymous
•
Jan 14, 2026
5.0/5
5.0/5
our garage was finished, we could move everything out. No longer needed.