The associate was super friendly and professional. She’s definitely a wonderful asset to the company.

My experience living at stone lake has been rough due to many factors 1 of which includes the incompetent towing company that they choose to hire as well as my apartment is not in great condition and hasn’t been since i moved in i put in multiple requests to have things fixed or adjusted and the most I’ve received was my door being pushed up the property manager was supposed to come and speak to me about replacing the front door but never showed up i think the area is nice and some of the office staff is nice and some not so much. All in all i hope they do something to fix the issues they have

I have been here for a long time everyone is very nice.

My problem are address in the importance to me to the staff.

Overall I enjoy living at Stonelake. Repairs are made in a timely fashion and the property is well maintained in comparison to similarly priced complexes. My recommendation to improve the tenant experience are less emails that are repetitive such as the towing email, stricter enforcement on dogs breeds and cleaning the outdoor walk ways more often.

The issue was with a door lock that was resolved with the emergency maintenance crew. He showed up within the timeline the person I spoke on the phone told me (since it was emergency timing I completely understand) and was extremely helpful and communicative of how he was fixing my door lock. He also gave me a helpful tip about something else with the lock that i appreciated.

I've been living on property for 3yrs and it been the best experience maintenance is always doing a great job u never have to wait the office staff is very nice and approachable and just or property is always clean a beautiful I recommend anyone to visit and apply.

I had 2 different issues , here’s the description. Mail box lock repair- done and working great.Garage door not opening either remotes, not resolved yet completely.Maintenance has a ticket for the fix filed and waiting for response.Tks.

The issue was resolved in a timely matter very fast

Thank you I always get great immediate service from you guys