Would have been a 10, but billed me an extra month since the lock apparently wasn't taken off, which I understand....but when I called back and asked for the lock to be cut, they said that would be a $10 charge, not sure why that wasn't offered up front....

Easy to deal with

We are repeat customers and have had two good experiences

Would be a 10, but this facility is in desperate need of directional signage. I walked the whole floor before finding my unit, because there are no signs and no rational order to the numbering!

Very easy to access storage and easy online autopay

Great facility. Awesome staff

Simple, streamlined reservation process. Accessing the unit was easy and made storing items and moving in/out pleasant.

The unit and building were extremely clean and well kept. The local customer service was outstanding!

Everything about this unit was easy and perfect - the initial renting, the maintenance, security, cleanliness, and the final check-out process. We plan to rent again there next year!

The employees at the Auburn CubeSmart were efficient and helpful!