Online storage booking be made little amicable and convenience of existing occupants be given priority.The rents keep shooting up and only way was to relocate within the premises.

Nothing. I had the storage for nearly a year - just the amount of time that I had planned.Temporarily needed storage during a transitional period.

Provide options for better rates, after 5 years being there you have no regard for loyalty or seniorityYour rates have gone up with no additional benefits

Larger unit at a more reasonable price.Needed larger unit.

Nothing to stay longer. I had 3 separate occasions where my card didn’t go through on auto bill and instead of letting me know when it happened, you facility waited each time for it to be late to collect extra fees. Nothing I could do about it, because ultimately it’s my responsibility to pay on time. But very unethical from the business standpoint.Moved into a new 2 bedroom and didn’t need it anymore.

Lower your prices and don’t price gougeLove the facility but the price is to high

Everything was truly a great experience, I am one that never leave a review but with all my time arriving here in McKinney Texas 3 years ago this had been the best we have been treated. Paul and Patrick explained each and every item word for word and I never felt like I was intruding on their time or space. The center in and out was clean, spotless and safe just a place to not worry about your belongings. The center also has a free truck to use on your first move in. We have used plenty of storage facilities in our lifetime but I can say Storage Center @Craig Ranch 8770 Stacy Rd McKinney Tx was and is the BEST And to be honest if I moved farther away and needed a storage the trip and my time would be worth using this property again 😊😊Thank you Paul and Patrick for a warm and wonderful hospitality keep up the great work!! I left and said goodbye with tears of joy and sadnessMy move was complete, we didn’t need to pay for storage after we settled in our home but we would have definitely stayed if needed!!!😊😊

Nothing, I loved my experience, especially the motion detector Notifier.I Moved into my new home.

NA.Bought a home