It was a good experience. I just wish there was more lighting in loading area .and also could be cleaner.

Very affordable employees are very friendly

Storage Sense made it super easy and convenient for me to store what I needed. It was nice to know that my belongings were in a safe and secure place.

Marlanna, was very helpful. She walked us through all the particulars. She was straight forward with everything! She made it a very pleasant experience. Thank You!

I had made a reservation and paid for a 10x10 unit, via phone, with a very knowledgeable customer service rep. Next, drove to the Utica location and was greeted by Marlena, the office manager. She was very pleasant to work with, completing the rental process, in an efficient and timely manner. I really appreciated her going the extra mile in thoroughly explaining the rules/policies in a friendly manner, and taking the time to personally take me to my new unit, highlighting the carts available for use, elevator operation and a long walk to show the 3rd floor restroom location. She handled the entire process very professionaly and is quite an asset to Storage Sense. Thanks from a Happy Customer to Storage Sense and Marlena!!

Very easy to use the web site. The staff is very nice.

Absolutely wonderful customer service

Very pleasant and helpful

Friendly and Helpful staff, reasonable price

Very helpful