Storage Sense made it super easy and convenient for me to store what I needed. It was nice to know that my belongings were in a safe and secure place.
Verified User
•
Jan 18, 2025
5.0/5
5.0/5
Marlanna, was very helpful. She walked us through all the particulars. She was straight forward with everything! She made it a very pleasant experience. Thank You!
Verified User
•
Jan 4, 2025
5.0/5
5.0/5
I had made a reservation and paid for a 10x10 unit, via phone, with a very knowledgeable customer service rep. Next, drove to the Utica location and was greeted by Marlena, the office manager. She was very pleasant to work with, completing the rental process, in an efficient and timely manner. I really appreciated her going the extra mile in thoroughly explaining the rules/policies in a friendly manner, and taking the time to personally take me to my new unit, highlighting the carts available for use, elevator operation and a long walk to show the 3rd floor restroom location. She handled the entire process very professionaly and is quite an asset to Storage Sense. Thanks from a Happy Customer to Storage Sense and Marlena!!
Verified User
•
Jan 1, 2025
5.0/5
5.0/5
Very easy to use the web site. The staff is very nice.
Verified User
•
Dec 23, 2024
5.0/5
5.0/5
Absolutely wonderful customer service
Verified User
•
Dec 18, 2024
5.0/5
5.0/5
Very pleasant and helpful
Verified User
•
Dec 11, 2024
5.0/5
5.0/5
Friendly and Helpful staff, reasonable price
Verified User
•
Dec 6, 2024
5.0/5
5.0/5
Very helpful
Verified User
•
Dec 6, 2024
5.0/5
5.0/5
The place was very clean and well maintained. We had a smaller unit and then upgraded to a larger one and have used Storage Sense for five years without any issues.
Storage Sense made it super easy and convenient for me to store what I needed. It was nice to know that my belongings were in a safe and secure place.
Verified User
•
Jan 18, 2025
5.0/5
5.0/5
Marlanna, was very helpful. She walked us through all the particulars. She was straight forward with everything! She made it a very pleasant experience. Thank You!
Verified User
•
Jan 4, 2025
5.0/5
5.0/5
I had made a reservation and paid for a 10x10 unit, via phone, with a very knowledgeable customer service rep. Next, drove to the Utica location and was greeted by Marlena, the office manager. She was very pleasant to work with, completing the rental process, in an efficient and timely manner. I really appreciated her going the extra mile in thoroughly explaining the rules/policies in a friendly manner, and taking the time to personally take me to my new unit, highlighting the carts available for use, elevator operation and a long walk to show the 3rd floor restroom location. She handled the entire process very professionaly and is quite an asset to Storage Sense. Thanks from a Happy Customer to Storage Sense and Marlena!!
Verified User
•
Jan 1, 2025
5.0/5
5.0/5
Very easy to use the web site. The staff is very nice.
Verified User
•
Dec 23, 2024
5.0/5
5.0/5
Absolutely wonderful customer service
Verified User
•
Dec 18, 2024
5.0/5
5.0/5
Very pleasant and helpful
Verified User
•
Dec 11, 2024
5.0/5
5.0/5
Friendly and Helpful staff, reasonable price
Verified User
•
Dec 6, 2024
5.0/5
5.0/5
Very helpful
Verified User
•
Dec 6, 2024
5.0/5
5.0/5
The place was very clean and well maintained. We had a smaller unit and then upgraded to a larger one and have used Storage Sense for five years without any issues.