First of all, the phone call experience with David in South Carolina was absolutely delightful. Truly, that couldn't have been better. I didn't even listen to the pricing; I just wanted to work with David! The manager on site (I forget her name, but her middle name is Janell!) is also absolutely delightful. She was SO easy to work with, so personable, and just lovely. You have wonderful employees, and I couldn't be happier to have chosen StorTropolis Blue Springs.
Verified User
•
Oct 14, 2021
5.0/5
5.0/5
Brandy was very helpful with picking the unit that my moving truck could easily get to. She helped me when my code wouldn’t work even though she wasn’t even at work but on vacation with family. Very willing to help with anything.
Verified User
•
Oct 11, 2021
5.0/5
5.0/5
Clean units, great prices. Only thing I would recommend is to send out a map of where the storage unit is and where the access keypad is at when the lease has been approved. I drove around for about 20 minutes on Saturday night just to find out my unit was inside and then couldn’t find the keypad to open the garage because it was so dark. Everything was great after that!
Verified User
•
Sep 30, 2021
4.0/5
4.0/5
Brandy was our saving Angel. We were moving from Texas to Missouri and had set up everything with Brandy to unload the truck on a Sunday - when your office is not open. For some unknown reason when we tried the gate codes on Sunday, the technology wouldn't let us in. The customer service agent on duty didn't know what to do and/or everything she did didn't work. So . . a call to Brandy on her day off, was the magic to save our day. Bless you Brandy.
Verified User
•
Sep 23, 2021
5.0/5
5.0/5
Fast easy service
Verified User
•
Sep 22, 2021
5.0/5
5.0/5
The ladies that helped us was very kind and personable. Place is super clean.
Verified User
•
Sep 17, 2021
5.0/5
5.0/5
Very clean and secure facility
Verified User
•
Sep 15, 2021
5.0/5
5.0/5
I was treated with respect and acknowledgment of what I needed. They explained the different options and price plans in detail and showed me the different storage units. They were awesome with customer service and with follow through.
Verified User
•
Sep 15, 2021
5.0/5
5.0/5
Had to purchase two units and called back today to rent a third. Brandy very helpful
First of all, the phone call experience with David in South Carolina was absolutely delightful. Truly, that couldn't have been better. I didn't even listen to the pricing; I just wanted to work with David! The manager on site (I forget her name, but her middle name is Janell!) is also absolutely delightful. She was SO easy to work with, so personable, and just lovely. You have wonderful employees, and I couldn't be happier to have chosen StorTropolis Blue Springs.
Verified User
•
Oct 14, 2021
5.0/5
5.0/5
Brandy was very helpful with picking the unit that my moving truck could easily get to. She helped me when my code wouldn’t work even though she wasn’t even at work but on vacation with family. Very willing to help with anything.
Verified User
•
Oct 11, 2021
5.0/5
5.0/5
Clean units, great prices. Only thing I would recommend is to send out a map of where the storage unit is and where the access keypad is at when the lease has been approved. I drove around for about 20 minutes on Saturday night just to find out my unit was inside and then couldn’t find the keypad to open the garage because it was so dark. Everything was great after that!
Verified User
•
Sep 30, 2021
4.0/5
4.0/5
Brandy was our saving Angel. We were moving from Texas to Missouri and had set up everything with Brandy to unload the truck on a Sunday - when your office is not open. For some unknown reason when we tried the gate codes on Sunday, the technology wouldn't let us in. The customer service agent on duty didn't know what to do and/or everything she did didn't work. So . . a call to Brandy on her day off, was the magic to save our day. Bless you Brandy.
Verified User
•
Sep 23, 2021
5.0/5
5.0/5
Fast easy service
Verified User
•
Sep 22, 2021
5.0/5
5.0/5
The ladies that helped us was very kind and personable. Place is super clean.
Verified User
•
Sep 17, 2021
5.0/5
5.0/5
Very clean and secure facility
Verified User
•
Sep 15, 2021
5.0/5
5.0/5
I was treated with respect and acknowledgment of what I needed. They explained the different options and price plans in detail and showed me the different storage units. They were awesome with customer service and with follow through.
Verified User
•
Sep 15, 2021
5.0/5
5.0/5
Had to purchase two units and called back today to rent a third. Brandy very helpful