Service is very professional. They keep your vehicle in top shape. This really matters when you plan to keep your vehicle for > 175K miles.
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Everyone was very friendly and the process to buy a car didnt take long.
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
no charge for first service on a new 2024 Mirage
Verified User
•
Nov 18, 2025
3.0/5
3.0/5
Hasn’t always been easy to succulent if you need a lonerAs we left the service bay, the advisors were pointing to my car and snickering about somethingI was no offered the next appointment
Verified User
•
Nov 15, 2025
5.0/5
5.0/5
No improvements needed that I experienced!Extremely friendly and went above and beyond to make my trade in for my new vehicle effortless.
Verified User
•
Nov 13, 2025
5.0/5
5.0/5
I think Malik does an excellent job at the service desk.Service is always done right and on time. Waiting area is very modern and clean. Coffee,hot chocolate, tea ,water and snacks available while we wait.
Verified User
•
Nov 13, 2025
1.0/5
1.0/5
Never booked hereNever booked hereNeverbooked hereNever booked here!!!!Did not book here...
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
Excellence service.
Verified User
•
Nov 10, 2025
4.0/5
4.0/5
We scheduled pick up and they never showed up so we had to call make another appointment where we had to take it and we live 2hrs away, we had to make the trip several times cause they didn't do the work the 1st time or do it right the 1st time.We had major work done, took it back with additional problems several times and hopefully this time it's done right so we don't have to return, but I'm sure we will.The African American kid in service knows absolutely nothing about cars or repairs to them, he's more worried about his dreadlocks hanging in his face then he is about listening to his customers or repairs being done. He also scheduled us for a pick up but when no one showed up and i called him he said he had no record of it being scheduled even though he was the one that set it up 3 days prior. Our mechanic Bob was great and let us know what was going on with our car. And he fixed it right, or atleast I hope he did time will tell.I would suggest better training for all, for repairs including the service advisors.It's a nice facility the only reason I didn't give it a 10 is because all the repairs we had done should have been done right the first time and we shouldn't have had to take it back multiple times especially when we live almost 2 hours away. We scheduled to have the car picked up but they never showed up and we had to take it ourselves. And also they told us stuff needed done that was done 3 weeks before just so they could try to make money off us. I was a mechanic for 30yrs and I have to say the kid working in the service dept definitely should not be working in service cause he knows nothing about cars or how to take care of customers I owned a repair shop and I would have fired him by the 2nd day.
Service is very professional. They keep your vehicle in top shape. This really matters when you plan to keep your vehicle for > 175K miles.
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Everyone was very friendly and the process to buy a car didnt take long.
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
no charge for first service on a new 2024 Mirage
Verified User
•
Nov 18, 2025
3.0/5
3.0/5
Hasn’t always been easy to succulent if you need a lonerAs we left the service bay, the advisors were pointing to my car and snickering about somethingI was no offered the next appointment
Verified User
•
Nov 15, 2025
5.0/5
5.0/5
No improvements needed that I experienced!Extremely friendly and went above and beyond to make my trade in for my new vehicle effortless.
Verified User
•
Nov 13, 2025
5.0/5
5.0/5
I think Malik does an excellent job at the service desk.Service is always done right and on time. Waiting area is very modern and clean. Coffee,hot chocolate, tea ,water and snacks available while we wait.
Verified User
•
Nov 13, 2025
1.0/5
1.0/5
Never booked hereNever booked hereNeverbooked hereNever booked here!!!!Did not book here...
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
Excellence service.
Verified User
•
Nov 10, 2025
4.0/5
4.0/5
We scheduled pick up and they never showed up so we had to call make another appointment where we had to take it and we live 2hrs away, we had to make the trip several times cause they didn't do the work the 1st time or do it right the 1st time.We had major work done, took it back with additional problems several times and hopefully this time it's done right so we don't have to return, but I'm sure we will.The African American kid in service knows absolutely nothing about cars or repairs to them, he's more worried about his dreadlocks hanging in his face then he is about listening to his customers or repairs being done. He also scheduled us for a pick up but when no one showed up and i called him he said he had no record of it being scheduled even though he was the one that set it up 3 days prior. Our mechanic Bob was great and let us know what was going on with our car. And he fixed it right, or atleast I hope he did time will tell.I would suggest better training for all, for repairs including the service advisors.It's a nice facility the only reason I didn't give it a 10 is because all the repairs we had done should have been done right the first time and we shouldn't have had to take it back multiple times especially when we live almost 2 hours away. We scheduled to have the car picked up but they never showed up and we had to take it ourselves. And also they told us stuff needed done that was done 3 weeks before just so they could try to make money off us. I was a mechanic for 30yrs and I have to say the kid working in the service dept definitely should not be working in service cause he knows nothing about cars or how to take care of customers I owned a repair shop and I would have fired him by the 2nd day.