I am a Customer Service Manager, and I feel like I have high standards and expectations. I truly can not express how amazing this purchase was. Typically I feel like when we purchase a vehicle, we never walk awat feeling like it was a great experience.... This experience was exceptional, hands down the best overall experience I have had with a large purchase. Thank you!!I have never had a car a car purchasing experience like this Wayne and Lucas both made it so incredibly easy we were actually in the showroom for probably minutes they did everything via text making it smooth transaction. We drove almost 2 hours because of their customer service. I have already recommended them and will continue to do so. We will be back for any future purchases.
Verified User
•
Mar 13, 2026
5.0/5
5.0/5
NONEWill returnProfessional, Efficient, Clean facility, and punctual
Verified User
•
Mar 13, 2026
2.0/5
2.0/5
They told us about 2 hours to complete. It over 4 hours to even get a call about it being doneTo my understanding from my wife . He was rude to her on the phone when she called about her car. Plus he told her we needed a battery. When she came to pick the vehicle up he showed her the test and said he wasn't lying to her. They battery was only 6 months old.
Verified User
•
Mar 10, 2026
5.0/5
5.0/5
Very friendly and nice amenitiesKnowledgeable about my warranty and appt made reasonable time even though I was a hour away from them
Verified User
•
Mar 3, 2026
1.0/5
1.0/5
I'm never going back here they were going to charge me for the tire rotation they didn't complete on my last visit and told me they didn't do it this time when they didLast time I was there they said they did tire rotation but did not and now said they didn't but they did. LyingThey did provide a multi point inspection but I don't think they really did itStop lyingI can't believe anything on the work report due to liesThe phone system said one time and the text received said a different time
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
Good service
Verified User
•
Feb 18, 2026
5.0/5
5.0/5
Very much appreciated having the car delivered since we were waiting for it to be detailed and a small blemish to be fixed. Everything was great.Sales experience was good. Sales associate was nice, very knowledgeable on the vehicle, and the overall time there for the negotiations and sales was reasonable.
Verified User
•
Feb 4, 2026
5.0/5
5.0/5
We had such a great experience buying our new vehicle. We love everything about our Mitsubishi outlander. We are very satisfied.My sales Errond was extremely helpful and professional. He made the process very easy.
Verified User
•
Feb 4, 2026
5.0/5
5.0/5
Great customer service
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
Had t to go back a second time due to snow. Had no call to notify me of closure. Traveled 24 miles round trip
I am a Customer Service Manager, and I feel like I have high standards and expectations. I truly can not express how amazing this purchase was. Typically I feel like when we purchase a vehicle, we never walk awat feeling like it was a great experience.... This experience was exceptional, hands down the best overall experience I have had with a large purchase. Thank you!!I have never had a car a car purchasing experience like this Wayne and Lucas both made it so incredibly easy we were actually in the showroom for probably minutes they did everything via text making it smooth transaction. We drove almost 2 hours because of their customer service. I have already recommended them and will continue to do so. We will be back for any future purchases.
Verified User
•
Mar 13, 2026
5.0/5
5.0/5
NONEWill returnProfessional, Efficient, Clean facility, and punctual
Verified User
•
Mar 13, 2026
2.0/5
2.0/5
They told us about 2 hours to complete. It over 4 hours to even get a call about it being doneTo my understanding from my wife . He was rude to her on the phone when she called about her car. Plus he told her we needed a battery. When she came to pick the vehicle up he showed her the test and said he wasn't lying to her. They battery was only 6 months old.
Verified User
•
Mar 10, 2026
5.0/5
5.0/5
Very friendly and nice amenitiesKnowledgeable about my warranty and appt made reasonable time even though I was a hour away from them
Verified User
•
Mar 3, 2026
1.0/5
1.0/5
I'm never going back here they were going to charge me for the tire rotation they didn't complete on my last visit and told me they didn't do it this time when they didLast time I was there they said they did tire rotation but did not and now said they didn't but they did. LyingThey did provide a multi point inspection but I don't think they really did itStop lyingI can't believe anything on the work report due to liesThe phone system said one time and the text received said a different time
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
Good service
Verified User
•
Feb 18, 2026
5.0/5
5.0/5
Very much appreciated having the car delivered since we were waiting for it to be detailed and a small blemish to be fixed. Everything was great.Sales experience was good. Sales associate was nice, very knowledgeable on the vehicle, and the overall time there for the negotiations and sales was reasonable.
Verified User
•
Feb 4, 2026
5.0/5
5.0/5
We had such a great experience buying our new vehicle. We love everything about our Mitsubishi outlander. We are very satisfied.My sales Errond was extremely helpful and professional. He made the process very easy.
Verified User
•
Feb 4, 2026
5.0/5
5.0/5
Great customer service
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
Had t to go back a second time due to snow. Had no call to notify me of closure. Traveled 24 miles round trip