The service was excellent - I have used Teesside Audi for many years and the service has always been excellent from vehicle service to waiting lounge facilities.The staff are also excellent and I was very impressed by the Service Advisor - Ms Fiona Williams - who kept me informed of progress and provided refreshments while waiting.Overall a very pleasant experience.

Darren who greated was friendly and helpful

Very helpful staff< Tasha went through everything with me and organised a lift home and back.Well done.

Have more loan cars available without the need to book 7/8 weeks in advance

The sales advisor Matthew Stott was of great help and made the process smooth and stress free. I was very impressed by his service.

Tom is a fantastic asset to your team and is my main reason to come back to Teesside for a vehicle. Brilliant service!

Very exceptional welcoming customer service from Richard Singh from the minute we turned up at your site. As far as my wife and myself are concerned he went over and above dealing with the purchaes of our new car.

I have been satisfied on each visit that I make to Lookers and will continue to use your services .

Very good in house service from Teeside Audi.

3 stars for booking service once away from the dealership and taken by the booking centre. I rang to change the postcode for collection of my vehicle and was directed to the booking centre and not the dealership. All details taken and relayed back but the day before the service, the dealership called to check the postcode for collection which was the original postcode! Thank goodness they phoned to confirm. After that all went well but this is a sad indictement of our times when call centres (booking centres) do not work as well as the actual dealership. It’s got too big and left hand doesn’t know what right is doing. Sadly. More time must be wasted using this method I’m afraid.