Excellent service

Fiona was an outstanding point of communication, I was helped with all of my concerns and she went above and beyond what I expected from a audi representative.

Please don’t make assumptions about people It was assumed as a female with a child with me I was looking for an A1 I was not I was looking for a Q7

All members of the Lookers team that I met where very courteous ,helpful and explained everything I needed to know.

n/a

A special thank you to salesperson Richard Corcain, who made the whole experience so easy from start to finish. He was a pleasure to deal with and we will have no hesitation in dealing with Richard again in the future.

Although this didn’t cause any real problems my MOT time & date was booked in through “Head Office” which differed slightly from the time that Lookers Teesside had me in at. This was the day the new registrations came out, so I’m appreciative of how busy people were.Other than this change of time the rest of my experience was as always impeccable, from being greeted by Darren at the door, looked after by Jade & Toni and finally by Anna & David who ran through the MOT with me.

The sales rep Kyra Watson was excellent.Unfortunately I was unable to complete the first survey as the date of delivery was changed and the survey wouldn’t let me progress.

Great service by this dealership, friendly and helpful including the gentleman that welcomes you to the dealership.

Very good service