Good friendly and efficient service by all staff

Already completed one survey about my experience of the dealership. Richard Singh at Teesside audi was excellent. I needed to buy a used car quickly after my previous car was written off following an accident. I had been using audi Teesside for a number of years and thought it would be the quickest and easiest way of arranging a replacement - I was right

Excellent service

The questions that are because I didn't go to showroom but sales were extremely polite and helpful

Everything was fine.

I received first class treatment from all the staff, the ladies on reception where extremely helpful and kind

Very good, I didn't need a video as I'd recently had a health check during major service, this was just an MOT - thanks

All of the reception colleagues were friendly and helpful as were the members of the Sales team. I have no complaints at all with the Lookers team that I had communication with everybody was helpful and friendly, they were a pleasure to deal with.Kevin Stephenson07854475687

Extremely professional way in which handled. Impressed with the guy who welcomed me by name at the door and then accompanied me to service desk and gave details to receptionist. Nice touch

I used the male toilet at about 0820hrs - it was obvious it had not been cleaned for some while what with the amount of dust and dirt there was around the floor. The mirror was splashed and the toilet bowel was not as I would have thought for that time of day. The situation suggested to me the cleaners were being less than professional.On a positive I was delighted with my service representative- she was excellent and I was pleasantly surprised when my rear washer nets were replaced free of charge - thanks again.