Bilal was super helpful and friendly, he helped us with what we were looking for and answered all our queries. Wasn’t pushy and allowed us the time we needed to make decisions. It didnt work out for us this time but I will definitely be back because of the service Bilal provided.

Found getting through on the phone initially difficult, since then good communication. I thought Steven was very genuine and not pushy, which was very appreciated. Although I haven’t totally dismissed the vehicle, his patience and advice made our experience very pleasant.

My initial enquiry was handled smoothly and an appointment set-up for a few days later. I called reception with a query which answered very quickly to my satisfaction. My visit on the appointment date was handled in very friendly and efficient manner by all the colleagues I interacted with. Ahdil showed me the car and test drove with me. In the end I decided not to buy the car. It all seemed a bit bigger than I thought. I'm used to a smaller car. The vehicle was well presented and all the features were demonstrated to me by Ahdil. The visit was a pleasant experience. Even conversations with fellow clients were friendly chats.

Very personable and hassle free, no pressure sales

Initial contact was a bit full on - however the guy who dealt with us when we went in to the sales room was really helpful and not pushy.

Tom was very helpful, but also relaxed and didn’t make me feel pressured at any time.

due to the ease of getting some vehicle keys and been left to look at a vehicle on our own without anyone being stood over us. and when needed any of our questions where answered.

Never even got a call back at all

I feel that although the sales person was very welcoming the environment is not. I have popped into Teesside Audi on several occasions prior to this and not one member of staff has approached me or even past the time of day.

All fine at dealership, no issues