1) Clear communication from Service Dept., Manager through previous face to face contact. Schedule and timing2) Professional welcoming upon arrivalwith offers of refreshment throughout the‘Audi experience’.3) Clear information on Technical, Schedule and Price.4) For my recordsHard copy of Work carried out with clear pricing of any extras involved. Eg. Batteries for key fobs.5) My car washed and cleaned to a high standard.

Friendly service, prompt attention at the desk, but just a delay in getting my keys when I was in a rush to get away to a meeting I had to attend. But liked the Camera appraisal of the car.

Exceptionally pleased with valet and webcam.

The handover was exceptional, completely professional and unexpected.

Simple process. All done via mobile interface that works well.Repeated great service.

Fairly straight forward to do

Great service as usual staff very attentive

Salesman very helpful and amenable.

Everything went well.

Tasha Dodds could not have been more helpful or professional. She kept me up to date with the cars progress and explanation of the invoice.