Would prefer to speak to a human being.Very good service and customer care at the service desk

Communication was second to none

Excellent reception

From start to finish the service provided by Fiona Williams was top class.

Simple and efficient - more convenient that making a phone call.Excellent service and the issue with my car resolved. The only problem was I waited 2 months from diagnosis to book the car in for the repair. I then had to cancel as there was not an automatic courtesy car - it was a further 8 weeks to book in with a guarantee of an automatic courtesy car. When I arrived the car was not available as it had not been returned. It was available at the end of the day but the issue meant an unnecessary delay.

Max Harman was superb from start to finish. Approachable, made me and my wife feel very comfortable when looking at the car and off the back of it drove away with the perfect car we were looking for.

Work done well Tasha kept me well informed especially when work was taking longer than expected and she made all arrangements for me to keep courtesy car longer than expected Excellent service

Excellent service from start to finish

The handover went very smoothly, the staff are always very welcoming and friendly. My car was waiting ready for me inside the showroom. I was shown how to operate the main functions before I left the showroom and always told if I have any questions to get straight back in touch.

3 times (when initially booking car in, 3 days prior and on the morning of the car coming in) I was asked if I wanted a complimentary wash and vacuum. I said absolutely yes.Honestly couldn’t tell if it had been washed it was raining heavily when collected, but definitely had not been vacuumed, really disappointed.