The salesperson I spoke with ‘Andy’ was polite and courteous. I didn’t receive what I thought was a reasonable trade in figure for my own vehicle and he responded professionally.

Close but just off the mark because of a lack of attention to the detail. My experience last week was on the whole good. Becky did a great job of booking the car in, talking to me about the work and handing the car back. On returning to my car I was mightily disappointed be the standard of the complimentary wash and vacuum. If you're going to do it, then do it well. You're a premium priced service which is let down by the details that would make it feel like a premium service. I left feeling annoyed that my car wasn't as clean as I was expecting it would be - a small detail which distracted from the overall experience.

Helpful as always and always left with a feeling that your people are on my side trying to make things happen.

It was a refreshing change being given the keys to a car and allowed the time to test it without a predefined route given and a 10 minute loop to make a decision about parting with a lot of money. Richard was pleasant and understanding of the circumstances so was not pushy in the slightest - a pleasure to deal with.

In going to this garage for 15 years it is the first time someone has approached me and asked could they help me buy a car!! Yes 15 years.

Excellent informative, professional and friendly service.

Quick at getting back

Alex Moreira was a joy to deal with, He was well informed about the product he was selling, took time to explain the whole environment and migration towards a plug in hybrid Q3. He called back almost immediately with any information requested and was always communicative regarding the process of purchasing the vehicle.

Andrew was most helpful. He wasn’t pushy but there to answer every question we asked.

Polite attentive staff. Arrange a test drive for me promptly.