There was a lot of great things about living here, some cons but overall it was a great experience.

In terms of communication, the property managers communicated everything I needed. I wonted for nothing. In terms of overall living experience, my only real complaint was the noise that came from the shopping center across the way. That’s not the communities fault but I have to factor it in.

Communications with Terrena were not great. Getting a hold of a person via phone was near impossible. Thought there are usually 2-3 folks in the leasing office. Too many times called for no pickup only to walk down and have them ready to greet you was annoying and frustrating. Once getting to talk to a person, interactions were friendly and polite. But calling an email etiquette were severely lacking. Lack of email response, empty name footer (you don’t know who is really responding), and clarity thru proper communication can use a retraining.

We were on the first floor and there was a lot of noise/stomping footsteps in the unit above. Not quiet at all.

You’re leasing office staff is amazing!

I loved the place

Fire alarm and no rent discount for that

Laura is absolutely amazing making the moving process super easy and fast with a big smile always on her face.

Because I was planning on renewing but they didn’t wanna keep the rent prices current or atleast close to current they gave us 2921 and then they dropped it 2800 for someone else. I saw the price a couple weeks later.

Regarding No. 4, I haven’t yet received deposit refunds for the pets or the two people.