There was a lot of great things about living here, some cons but overall it was a great experience.

In terms of communication, the property managers communicated everything I needed. I wonted for nothing.In terms of overall living experience, my only real complaint was the noise that came from the shopping center across the way. That’s not the communities fault but I have to factor it in.

Loved the place very clean and everyone was friendly.

Understand this is perhaps a corporate decision, but as much as I would like to live here longer the rent is too high. I was hoping there were perks or discounts for residents who have lived here long.

The leasing associate was so patient with us and he touched on everything we had questions on, very informative.

Oscar was amazing!! He made sure we knew all the details of the amenities as well as pricing and what makes this apartment different from the rest. I adored his patience and excitement during the tour!❤️

Laura was very knowledgeable about the building, very well kept, and she was very kind in answering all our questions and concerns such as move in dates.

Karen was great and Laura was very responsive to my follow up questions.

Communications with Terrena were not great. Getting a hold of a person via phone was near impossible. Thought there are usually 2-3 folks in the leasing office. Too many times called for no pickup only to walk down and have them ready to greet you was annoying and frustrating. Once getting to talk to a person, interactions were friendly and polite. But calling an email etiquette were severely lacking.Lack of email response, empty name footer (you don’t know who is really responding), and clarity thru proper communication can use a retraining.

Laura was very pleasant and helpful