It has been very professional & comfortable. Staff has been welcoming and pleasant.

Quick and efficient

I enjoy living at the Alcott and the concierges are great. Especially Drew and Anthony. My biggest problem is I have a maintenance issue that cannot seem to get resolved. I had maintenance workers in my place numerous times and the is never fixed.

It has been great

The maintenance request process is simple and easy to follow. The only thing I would add, is a “urgency” field, so maintenance staff can understand when we would like something fixed. I had to call the concierge since I was having issues with the laundry machine and it was fairly urgent / a potential leak or fire hazard.

Staff is so friendly, so clean, great community!

10/10

Very pleasant and enjoyable. Staff is great.

The staff is incredibly helpful and friendly, they always make me feel welcome and safe!

Love it here!