The 3 gentlemen that helped me with my issue were promt and curtious. They installed the updates I needed. The issue I had with Revit crashing when I opened a file took a while to resolve but, they were eventually successful. It turned out to be a 3rd party software [Keynote Manager] that was causing the program to crash. Disabling the 3rd party software allowed Revit to open without incident.

Mr Ehrlich was very efficient in getting this device updated to the latest version of Windows and off our security scan list.

Dave provided outstanding support on this issue. He also gave suggestions and recommendations which were super helpful. His customer service was outstanding.

Quick to fix my issues.

Matthew was creative in his approach to resolve my laptop's slow speed and he accommodated my schedule to find a time that was least inconvenient. His work was very fast and my laptop's performance is much improved.

I got in to the office this morning and tried to log on to the net extender to start work. I couldn't log on so I called into AME they remote'd in and had me back in business in no time.

got in, fixed the problem, got out

great services; Dave is ALWAYS responsive.

Rob Ehrlich is always super helpful, dependable and responsive. Always happy with the service he provides.