Central Engineering was quick in getting this resolved when Rob submitted the ticket to get it fixed. Working perfectly across all the sites. - Celeste

Rob Ehrlich during our call to discuss backups noticed that the agents were needing update, got a ticket opened and the agents resolved before they became an issue. This is excellent proactive work.

Rob has been extremely helpful in identifying these things and getting them blocked. This is far better than the service we had before. Matt O

Rob Ehrlich has been very responsive in looking at the items sent, provides very insightful feedback and helps ensure that everything is taken care of promptly.

Following an update, I was unable to preview documents in File Explorer. The update was limiting previews for security purposes, but severely slowed down my workflow. Sam was able to come up with a work-around that brought me back up to speed.

Rob Ehrlich has been wonderful in helping us identify phishing and spam emails and getting them to the right people to get things filtered.

Great service. Very positive and fast!

Excellent service, per usual. Our request was completed quickly

The AME Group handled this request efficiently and followed-up to ensure everything was working correctly. Received outstanding customer support.

The 3 gentlemen that helped me with my issue were promt and curtious. They installed the updates I needed. The issue I had with Revit crashing when I opened a file took a while to resolve but, they were eventually successful. It turned out to be a 3rd party software [Keynote Manager] that was causing the program to crash. Disabling the 3rd party software allowed Revit to open without incident.