The problem was solved in a timely & professional manner. Orson emailed me as I was unavailable to receive his call, with clear & concise instructions. I returned the call, spoke to Steve, & he was helpful & professional as well. Great service with a smile goes a long way!!
Anonymous
•
Aug 13, 2025
5.0/5
5.0/5
Very prompt response to my service request. Great follow up when I wasn't available to respond.
Anonymous
•
Aug 12, 2025
5.0/5
5.0/5
Once I was contacted regarding the ticket I entered, the tech was quick with a resolution of installing needed system updates.
Anonymous
•
Aug 11, 2025
5.0/5
5.0/5
Onboarding went smoothly. Sam did a great job of contacting and updating all laptops for our users.
Anonymous
•
Aug 11, 2025
4.0/5
4.0/5
My issue was more complex than I originally thought and after a few attempts finally everything is working as it should again!!
Anonymous
•
Aug 11, 2025
5.0/5
5.0/5
Excellent response and follow-up
Anonymous
•
Aug 5, 2025
5.0/5
5.0/5
Every time AME comes to the town hall or we speak over the phone, they always fix my problems! Very courteous, knowledgeable people all the time.
Anonymous
•
Aug 5, 2025
5.0/5
5.0/5
Matt Skipper is amazing. He is personable, professional, and he does everything in his power to resolve issues quickly. People in the IT business don't typically possess all of these qualities. In today's job market, i would do whatever i need to do to keep him happy!
Anonymous
•
Aug 5, 2025
5.0/5
5.0/5
Esteban was fast and professional as usual. Expectations were exceeded.
The problem was solved in a timely & professional manner. Orson emailed me as I was unavailable to receive his call, with clear & concise instructions. I returned the call, spoke to Steve, & he was helpful & professional as well. Great service with a smile goes a long way!!
Anonymous
•
Aug 13, 2025
5.0/5
5.0/5
Very prompt response to my service request. Great follow up when I wasn't available to respond.
Anonymous
•
Aug 12, 2025
5.0/5
5.0/5
Once I was contacted regarding the ticket I entered, the tech was quick with a resolution of installing needed system updates.
Anonymous
•
Aug 11, 2025
5.0/5
5.0/5
Onboarding went smoothly. Sam did a great job of contacting and updating all laptops for our users.
Anonymous
•
Aug 11, 2025
4.0/5
4.0/5
My issue was more complex than I originally thought and after a few attempts finally everything is working as it should again!!
Anonymous
•
Aug 11, 2025
5.0/5
5.0/5
Excellent response and follow-up
Anonymous
•
Aug 5, 2025
5.0/5
5.0/5
Every time AME comes to the town hall or we speak over the phone, they always fix my problems! Very courteous, knowledgeable people all the time.
Anonymous
•
Aug 5, 2025
5.0/5
5.0/5
Matt Skipper is amazing. He is personable, professional, and he does everything in his power to resolve issues quickly. People in the IT business don't typically possess all of these qualities. In today's job market, i would do whatever i need to do to keep him happy!
Anonymous
•
Aug 5, 2025
5.0/5
5.0/5
Esteban was fast and professional as usual. Expectations were exceeded.