Steve was able to troubleshoot and fix my issue quickly
Anonymous
•
Oct 14, 2025
5.0/5
5.0/5
Always professional and prompt.
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
It was good
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
Excellent service!
Anonymous
•
Oct 10, 2025
4.0/5
4.0/5
I submitted a ticket around 2:45 on a Wednesday. I thought for sure someone would contact me that day before COB but nope, I had to call at 8:30 the next morning to get an update on my ticket. The first person they transferred me to said oh, I see Orsen (sp?) took your ticket. He didn't call you? No, he sure didn't. So, he said being that he took the ticket and he's not busy I'm going to transfer you to him. After 30 minutes of being on the phone with Orsen (sp?), he took care of my issue. Just would have been nice if it was done the day before, in my opinion. Orsen (sp?) was pleasant and did a great job fixing my issue though.
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
Quick response.
Anonymous
•
Oct 9, 2025
5.0/5
5.0/5
Always excellent service
Anonymous
•
Oct 2, 2025
5.0/5
5.0/5
Remoted onto my computer and had me up and running within minutes! Exceptional service!
Anonymous
•
Oct 1, 2025
5.0/5
5.0/5
Was only on the phone for a minute. I had a Laserfiche problem and was given their 800 number! The people at AME always help me out!
Steve was able to troubleshoot and fix my issue quickly
Anonymous
•
Oct 14, 2025
5.0/5
5.0/5
Always professional and prompt.
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
It was good
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
Excellent service!
Anonymous
•
Oct 10, 2025
4.0/5
4.0/5
I submitted a ticket around 2:45 on a Wednesday. I thought for sure someone would contact me that day before COB but nope, I had to call at 8:30 the next morning to get an update on my ticket. The first person they transferred me to said oh, I see Orsen (sp?) took your ticket. He didn't call you? No, he sure didn't. So, he said being that he took the ticket and he's not busy I'm going to transfer you to him. After 30 minutes of being on the phone with Orsen (sp?), he took care of my issue. Just would have been nice if it was done the day before, in my opinion. Orsen (sp?) was pleasant and did a great job fixing my issue though.
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
Quick response.
Anonymous
•
Oct 9, 2025
5.0/5
5.0/5
Always excellent service
Anonymous
•
Oct 2, 2025
5.0/5
5.0/5
Remoted onto my computer and had me up and running within minutes! Exceptional service!
Anonymous
•
Oct 1, 2025
5.0/5
5.0/5
Was only on the phone for a minute. I had a Laserfiche problem and was given their 800 number! The people at AME always help me out!