He fixed my issue really fast.

Jeremiah has always done a great job at fixing any issues at Becky's Place.

Prompt attention

I put in a ticket and was quickly helped to resolve the issue. The agent was very patient and helpful, making sure the issue was fixed.

Had issues connecting to Sharefile and Authenticator. Tyler was able to remedy the issue quickly. Very appreciative of AME's professionalism and efficiency!

Quick and easy. Thank you for your help

Caleb identified the issue and resolved it fast!

Kind, courteous, professional and quick!

Jeremiah Rieke is amazing! Buy him a cape because he is always flying in and saving BOC from one issue or another.

I had 2 experiences over the phone, everyone was very friendly however finding the root cause of my issues seemed to dumbfound my technicians. The first call was due to my outlook not allowing me to type in the message part of an email. We spent 10 minutes with a screen share and came to the conclusion to restart. After I restarted for some reason my 3 monitor set up had issues coming back online. So I called back and was on hold for about 4 minutes before getting assistance. Then after working with the individual for a few minutes my local IT individual came over and offered a solution and began to troubleshoot.Again everyone was very nice but they did not feel sure of themselves or what direction to begin in assessing my needs.