Alex is awesome! Efficient and excellent problem solving!
Anonymous
•
Oct 16, 2025
5.0/5
5.0/5
Our office has made some staffing changes and has switched phones around over the past few months. The front desk phone had glitched and Alex was able to fix it...it spontaneously glitched again and he came in and dove deeper into the issue and was able to find the problem once and for all. He's a joy to work with, always friendly and very knowledgeable, and then checks to see if anyone else is having any issues before he leaves. I always know we're in good hands when Alex walks through the door!
Anonymous
•
Oct 15, 2025
5.0/5
5.0/5
Anytime we have an issue AME is prompt about getting a technician out to us and they also guide us in what products to purchase that work the best for our needs.
Anonymous
•
Oct 15, 2025
5.0/5
5.0/5
Agent on phone was awesome
Anonymous
•
Oct 14, 2025
5.0/5
5.0/5
Craig was very patient and helpful. Alex came to the office that day to look at the computer
Anonymous
•
Oct 14, 2025
5.0/5
5.0/5
Prompt to respond to ticket and a quick remote session was conducted and ticket was taken care of.
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
AJ was super helpful and made sure my computer issues were resolved before ending the IT ticket. I am very appreciative of his help, via AME.
Anonymous
•
Oct 10, 2025
4.0/5
4.0/5
Help desk was quick to call us and try to remedy the problem. Everyone is always pleasant to work with and very helpful.
Anonymous
•
Oct 3, 2025
5.0/5
5.0/5
We usually have Justin and Alex helping us and they are both very friendly, knowledgeable, and an absolute joy to work with. They both work hard to help figure out what the issues we have are and always get things fixed! We appreciate them!
Alex is awesome! Efficient and excellent problem solving!
Anonymous
•
Oct 16, 2025
5.0/5
5.0/5
Our office has made some staffing changes and has switched phones around over the past few months. The front desk phone had glitched and Alex was able to fix it...it spontaneously glitched again and he came in and dove deeper into the issue and was able to find the problem once and for all. He's a joy to work with, always friendly and very knowledgeable, and then checks to see if anyone else is having any issues before he leaves. I always know we're in good hands when Alex walks through the door!
Anonymous
•
Oct 15, 2025
5.0/5
5.0/5
Anytime we have an issue AME is prompt about getting a technician out to us and they also guide us in what products to purchase that work the best for our needs.
Anonymous
•
Oct 15, 2025
5.0/5
5.0/5
Agent on phone was awesome
Anonymous
•
Oct 14, 2025
5.0/5
5.0/5
Craig was very patient and helpful. Alex came to the office that day to look at the computer
Anonymous
•
Oct 14, 2025
5.0/5
5.0/5
Prompt to respond to ticket and a quick remote session was conducted and ticket was taken care of.
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
AJ was super helpful and made sure my computer issues were resolved before ending the IT ticket. I am very appreciative of his help, via AME.
Anonymous
•
Oct 10, 2025
4.0/5
4.0/5
Help desk was quick to call us and try to remedy the problem. Everyone is always pleasant to work with and very helpful.
Anonymous
•
Oct 3, 2025
5.0/5
5.0/5
We usually have Justin and Alex helping us and they are both very friendly, knowledgeable, and an absolute joy to work with. They both work hard to help figure out what the issues we have are and always get things fixed! We appreciate them!