Support was quick and fixed my issue in one call

I have great experiences with The AME Group, their technicians are very knowledgeable and explain what they are doing while trying to solve my problem. I truly enjoy the working relationship we have with your IT staff.

Stayed in constant communication with me to ensure my issue was resolved.

Ive been having problems with security cameras freezing up on my screen . The tech was very helpful and took care of the problem.

The process went quickly. Charlie was patient and full of knowledge for our team.

Tyler quickly blocked a fraudulent number that had been spamming our secretaries with fake medical records requests. Fast, efficient, and proactive.

Charlie Downing did great! Very quick response on this.

When it comes to complex regulatory reporting that dives deep into technical computer language—well outside my area of expertise—it’s a huge relief to be able to say, “We’ve got a guy who knows.” Tyler from The AME Group has been that guy. He’s an outstanding resource: knowledgeable, responsive, and, most importantly, able to walk me through the process without drowning me in IT jargon I have zero interest in learning. It’s rare to find tech support that’s both effective and easy to work with. We’re lucky to have him on our side.

I recently moved my desk to the opposite wall, which required Tyler to relocate my phone, computer, scanner, and monitors. The new wall didn’t have a phone jack, so Tyler ran a cord around the room and made it exceptionally tidy by enclosing it with a wall cover. He consistently does great work, and what I appreciate most is his attention to detail—he always makes sure every cord is cleanly managed and organized.

Very prompt, very helpful!