I had a couple of issues and Tyler & Charlie helped figure out how to solve the issue.
Anonymous
•
Feb 5, 2026
5.0/5
5.0/5
Jordan responded quickly to this ticket and resolved the issue for Terra.
Anonymous
•
Feb 5, 2026
1.0/5
1.0/5
This is the second time a ticket was issued for the same issue. I get emails saying unable to contact me however I never receive calls or see any technician. The problem still exits!
Anonymous
•
Feb 3, 2026
5.0/5
5.0/5
My problems always get resolved in a timely manner
Anonymous
•
Jan 30, 2026
5.0/5
5.0/5
Request was completed timely and appropriate follow up was received.
Anonymous
•
Jan 28, 2026
5.0/5
5.0/5
the technician was very knowledgeable helping me solve my computer problem using terminology I could understand.
Anonymous
•
Jan 28, 2026
4.0/5
4.0/5
AME Technician was able to problem solve and help me figure out why I was having difficulty accessing Fort Token mobile app and the ability to use my computer remotely.
Anonymous
•
Jan 23, 2026
5.0/5
5.0/5
Technician was very helpful and followed up to ensure everything was working properly.
Anonymous
•
Jan 12, 2026
5.0/5
5.0/5
The request was completed timely and we received feedback that it had been completed.
I had a couple of issues and Tyler & Charlie helped figure out how to solve the issue.
Anonymous
•
Feb 5, 2026
5.0/5
5.0/5
Jordan responded quickly to this ticket and resolved the issue for Terra.
Anonymous
•
Feb 5, 2026
1.0/5
1.0/5
This is the second time a ticket was issued for the same issue. I get emails saying unable to contact me however I never receive calls or see any technician. The problem still exits!
Anonymous
•
Feb 3, 2026
5.0/5
5.0/5
My problems always get resolved in a timely manner
Anonymous
•
Jan 30, 2026
5.0/5
5.0/5
Request was completed timely and appropriate follow up was received.
Anonymous
•
Jan 28, 2026
5.0/5
5.0/5
the technician was very knowledgeable helping me solve my computer problem using terminology I could understand.
Anonymous
•
Jan 28, 2026
4.0/5
4.0/5
AME Technician was able to problem solve and help me figure out why I was having difficulty accessing Fort Token mobile app and the ability to use my computer remotely.
Anonymous
•
Jan 23, 2026
5.0/5
5.0/5
Technician was very helpful and followed up to ensure everything was working properly.
Anonymous
•
Jan 12, 2026
5.0/5
5.0/5
The request was completed timely and we received feedback that it had been completed.