Caden checked the server for me & found that it had stopped. He got it started again and I appreciated his quick assistance.

AME always takes care of my issues in a timely manner.

I was having trouble logging into the VPN. The AME person was able to resolve the issue quickly.

Fast, friendly serviced. Resolved issue and followed up with me soon after.

Ticket was addressed in a quick manner.

Support was quick and fixed my issue in one call

My office computer was hacked. The lady who called me from AME was very professional and patient with me as she went about solving the problem.

This is the 3rd time in 2 weeks that I’ve had to call about the same thing with my computer. This time he did something different and it seems to have done the job so far

Service completed

Nicole Bowen is still not able to log in from home on the new laptopLisa Oglesbee had several issues that took a few days to get resolved. No access to faxes, no access to the ssa@blanchardvalley email account, label maker not connected, issues with scanner for CV and no desktop files were available. (everything has been resolved)