Eric is always kind and efficient.

The tech was very knowledgeable and fixed several of my issues quicklyHe opened a ticket for another issue and then called back within 10 mins indicating that he resolved it and waited for me to test before ending the call.

ticket was handled quickly and to completion

We love the AME Group. Joe, Dylan, Randall, and Alan are amazing. We are always telling our library friends about you :)

This was a tough one to solve. Dylan and Randall stayed on top of things and kept digging until the hard work was done. I can't tell you how much I appreciate them. This was an important and high-priority project for us, but Dylan is always there for us regardless. It's great to have him on my side!

Programs were not communicating, which changes workflow for the day.I called Stephen and he identified and corrected the issue within minutes. Made a huge difference to my day. Thank you!

Jeremy was positive, informative and helpful.

Allen was great! Very helpful.

I need someone to contact me regarding setting up the "F" drive and no one has done that. Brendan canceled my ticket and told me that someone would contact me, but no one has.

The AME team rocks! They go above and beyond for us.