response was slower than expected. I submitted the request to have MFA reset, it was 7hrs before i was contacted, 3hrs later than expected. I hope we are serving our clients more promptly than our own users.
Anonymous
•
Jun 29, 2026
5.0/5
5.0/5
Timely resolution to request
Anonymous
•
Jun 26, 2026
5.0/5
5.0/5
Very efficient in determining the problem. Friendly service.
Anonymous
•
Jun 18, 2026
5.0/5
5.0/5
Jesse was able to help me confirm that our server did not restart and that there was a QB error outside of our control.
Anonymous
•
Jun 17, 2026
5.0/5
5.0/5
Quick, excellent service.
Anonymous
•
Jun 17, 2026
5.0/5
5.0/5
He understood the issue and processed the fix quickly
Anonymous
•
Jun 16, 2026
5.0/5
5.0/5
Fast and friendly service
Anonymous
•
Jun 12, 2026
5.0/5
5.0/5
Responded very timely and very helpful.
Anonymous
•
Jun 12, 2026
5.0/5
5.0/5
Quick response.
Anonymous
•
Jun 11, 2026
5.0/5
5.0/5
Alex has great customer service skills. It is rare to find a tech person with such great people skills.
response was slower than expected. I submitted the request to have MFA reset, it was 7hrs before i was contacted, 3hrs later than expected. I hope we are serving our clients more promptly than our own users.
Anonymous
•
Jun 29, 2026
5.0/5
5.0/5
Timely resolution to request
Anonymous
•
Jun 26, 2026
5.0/5
5.0/5
Very efficient in determining the problem. Friendly service.
Anonymous
•
Jun 18, 2026
5.0/5
5.0/5
Jesse was able to help me confirm that our server did not restart and that there was a QB error outside of our control.
Anonymous
•
Jun 17, 2026
5.0/5
5.0/5
Quick, excellent service.
Anonymous
•
Jun 17, 2026
5.0/5
5.0/5
He understood the issue and processed the fix quickly
Anonymous
•
Jun 16, 2026
5.0/5
5.0/5
Fast and friendly service
Anonymous
•
Jun 12, 2026
5.0/5
5.0/5
Responded very timely and very helpful.
Anonymous
•
Jun 12, 2026
5.0/5
5.0/5
Quick response.
Anonymous
•
Jun 11, 2026
5.0/5
5.0/5
Alex has great customer service skills. It is rare to find a tech person with such great people skills.