I was having issues with the 2-factor authentication when my password was reset. Elijah was quick to help me get the issue resolved on my computer as well as gaining email access on my phone.
Anonymous
•
Jul 22, 2026
5.0/5
5.0/5
VERY HELPFUL AND UNDERSTANDING
Anonymous
•
Jul 21, 2026
5.0/5
5.0/5
Jesse had me taken care of in no time!
Anonymous
•
Jul 18, 2026
5.0/5
5.0/5
Friendly and helpful service
Anonymous
•
Jul 15, 2026
5.0/5
5.0/5
Aaron worked with me over an hour to fix the problems with my laptop and was very polite and helpful the whole time.
Anonymous
•
Jul 14, 2026
5.0/5
5.0/5
AJ was very helpful. He did a great job.
Anonymous
•
Jul 13, 2026
5.0/5
5.0/5
My request my answered and the problem was solved extremely quickly.
Anonymous
•
Jul 13, 2026
5.0/5
5.0/5
Tremendous work!
Anonymous
•
Jul 8, 2026
5.0/5
5.0/5
fast and quick, can now close tickets for ADI using Sec-Invest problem code, much needed. Thank you!
Anonymous
•
Jun 29, 2026
4.0/5
4.0/5
response was slower than expected. I submitted the request to have MFA reset, it was 7hrs before i was contacted, 3hrs later than expected. I hope we are serving our clients more promptly than our own users.
I was having issues with the 2-factor authentication when my password was reset. Elijah was quick to help me get the issue resolved on my computer as well as gaining email access on my phone.
Anonymous
•
Jul 22, 2026
5.0/5
5.0/5
VERY HELPFUL AND UNDERSTANDING
Anonymous
•
Jul 21, 2026
5.0/5
5.0/5
Jesse had me taken care of in no time!
Anonymous
•
Jul 18, 2026
5.0/5
5.0/5
Friendly and helpful service
Anonymous
•
Jul 15, 2026
5.0/5
5.0/5
Aaron worked with me over an hour to fix the problems with my laptop and was very polite and helpful the whole time.
Anonymous
•
Jul 14, 2026
5.0/5
5.0/5
AJ was very helpful. He did a great job.
Anonymous
•
Jul 13, 2026
5.0/5
5.0/5
My request my answered and the problem was solved extremely quickly.
Anonymous
•
Jul 13, 2026
5.0/5
5.0/5
Tremendous work!
Anonymous
•
Jul 8, 2026
5.0/5
5.0/5
fast and quick, can now close tickets for ADI using Sec-Invest problem code, much needed. Thank you!
Anonymous
•
Jun 29, 2026
4.0/5
4.0/5
response was slower than expected. I submitted the request to have MFA reset, it was 7hrs before i was contacted, 3hrs later than expected. I hope we are serving our clients more promptly than our own users.