I needed access to shared files to be restored , and that ability was restored. He explained how the previous and temporary fix was no longer needed, but for my equipment to recognize the update, another un-plug & re-plug was required. It fixed the problem for me.
Anonymous
•
Jul 17, 2026
5.0/5
5.0/5
Tyler has been great to work with, and incredibly helpful with a number of tickets I've submitted as I moved into a new laptop. Always very responsive and efficient with resolving my issue, thank you!
Anonymous
•
Jul 16, 2026
5.0/5
5.0/5
Friendly, supportive, got the job done
Anonymous
•
Jul 15, 2026
5.0/5
5.0/5
I needed to reset my password. The technician was helpful and efficient.
Anonymous
•
Jul 9, 2026
5.0/5
5.0/5
Quick response and resolved need.
Anonymous
•
Jul 8, 2026
5.0/5
5.0/5
The issue was resolved prior to needing any assistance; however, every person I encounter with AME is knowledgeable and helpful.
Anonymous
•
Jul 6, 2026
4.0/5
4.0/5
The help was greatly appreciated and helped. 4 stars because of the reason I needed the service.
Anonymous
•
Jul 4, 2026
1.0/5
1.0/5
I put in a ticket and never heard back. Ended up fixing the issue myself.
Anonymous
•
Jul 2, 2026
5.0/5
5.0/5
Friendly and pointed me in right direction
Anonymous
•
Jun 29, 2026
5.0/5
5.0/5
Excellent and prompt help with a screen share issue.
I needed access to shared files to be restored , and that ability was restored. He explained how the previous and temporary fix was no longer needed, but for my equipment to recognize the update, another un-plug & re-plug was required. It fixed the problem for me.
Anonymous
•
Jul 17, 2026
5.0/5
5.0/5
Tyler has been great to work with, and incredibly helpful with a number of tickets I've submitted as I moved into a new laptop. Always very responsive and efficient with resolving my issue, thank you!
Anonymous
•
Jul 16, 2026
5.0/5
5.0/5
Friendly, supportive, got the job done
Anonymous
•
Jul 15, 2026
5.0/5
5.0/5
I needed to reset my password. The technician was helpful and efficient.
Anonymous
•
Jul 9, 2026
5.0/5
5.0/5
Quick response and resolved need.
Anonymous
•
Jul 8, 2026
5.0/5
5.0/5
The issue was resolved prior to needing any assistance; however, every person I encounter with AME is knowledgeable and helpful.
Anonymous
•
Jul 6, 2026
4.0/5
4.0/5
The help was greatly appreciated and helped. 4 stars because of the reason I needed the service.
Anonymous
•
Jul 4, 2026
1.0/5
1.0/5
I put in a ticket and never heard back. Ended up fixing the issue myself.
Anonymous
•
Jul 2, 2026
5.0/5
5.0/5
Friendly and pointed me in right direction
Anonymous
•
Jun 29, 2026
5.0/5
5.0/5
Excellent and prompt help with a screen share issue.