When I first contacted AME on Monday, January 5th I spoke to the rep who was very patient and helpful. I found out the next day that not all of the tasks were completed so my request was elevated to Tyler who corrected my situation.
Anonymous
•
Jan 6, 2026
5.0/5
5.0/5
Michelle R. was polite and provided the most thorough service I have received from AME. My issue was resolved to the highest level of satisfaction!
Anonymous
•
Jan 6, 2026
5.0/5
5.0/5
Pleasant!
Anonymous
•
Jan 5, 2026
5.0/5
5.0/5
I appreciated that my AME contact notified me when the system was up and running again.
Anonymous
•
Jan 5, 2026
1.0/5
1.0/5
I feel like it is taking longer to have our laptops serviced
Anonymous
•
Jan 5, 2026
5.0/5
5.0/5
I needed help changing the settings on my laptop. The gentleman I worked with was very knowledgeable and so nice to work with. He got things resolved quickly. I was very pleased with the experience.
Anonymous
•
Jan 2, 2026
5.0/5
5.0/5
Everyone was extremely patient and took the value time to properly address. Will's assistance was amazing!
Anonymous
•
Dec 29, 2025
4.0/5
4.0/5
Caleb did a great job and communicated well. Note for help desk - have a list of our virtual desktops that are available to everyone, so I do not have to include or follow up on every help desk ticket.LMH-VM21LMH-VM22LMH-VM23LMH-VM24LMH-VM25LMH-VM26LMH-VM27EThanks!
Anonymous
•
Dec 24, 2025
5.0/5
5.0/5
AJ was very helpful and completed multiple tasks during the same call. I appreciate that! He was fast and efficient and very friendly!
When I first contacted AME on Monday, January 5th I spoke to the rep who was very patient and helpful. I found out the next day that not all of the tasks were completed so my request was elevated to Tyler who corrected my situation.
Anonymous
•
Jan 6, 2026
5.0/5
5.0/5
Michelle R. was polite and provided the most thorough service I have received from AME. My issue was resolved to the highest level of satisfaction!
Anonymous
•
Jan 6, 2026
5.0/5
5.0/5
Pleasant!
Anonymous
•
Jan 5, 2026
5.0/5
5.0/5
I appreciated that my AME contact notified me when the system was up and running again.
Anonymous
•
Jan 5, 2026
1.0/5
1.0/5
I feel like it is taking longer to have our laptops serviced
Anonymous
•
Jan 5, 2026
5.0/5
5.0/5
I needed help changing the settings on my laptop. The gentleman I worked with was very knowledgeable and so nice to work with. He got things resolved quickly. I was very pleased with the experience.
Anonymous
•
Jan 2, 2026
5.0/5
5.0/5
Everyone was extremely patient and took the value time to properly address. Will's assistance was amazing!
Anonymous
•
Dec 29, 2025
4.0/5
4.0/5
Caleb did a great job and communicated well. Note for help desk - have a list of our virtual desktops that are available to everyone, so I do not have to include or follow up on every help desk ticket.LMH-VM21LMH-VM22LMH-VM23LMH-VM24LMH-VM25LMH-VM26LMH-VM27EThanks!
Anonymous
•
Dec 24, 2025
5.0/5
5.0/5
AJ was very helpful and completed multiple tasks during the same call. I appreciate that! He was fast and efficient and very friendly!