I put in a ticket to have the display name for a user updated and it was completed without further instruction needed in a timely manner and I can see the change has taken effect.
Anonymous
•
Dec 10, 2025
4.0/5
4.0/5
Just needed help getting into my computer
Anonymous
•
Dec 10, 2025
5.0/5
5.0/5
Called and technician came out and fixed the problem. He went above and beyond.
Anonymous
•
Dec 10, 2025
5.0/5
5.0/5
working remotely and could not access certain files. AJ had his cape on and came to the rescue once again! He is a superhero! Ben was at first also very helpful.
Anonymous
•
Dec 8, 2025
5.0/5
5.0/5
Caleb was great. Helped resolve the issue quickly
Anonymous
•
Dec 4, 2025
5.0/5
5.0/5
At Altex we have had a lot of issues with our VPN. I was concerned since I was in the building I would not be able to test the VPN. When I arrived home and tried the VPN it worked perfectly.
Anonymous
•
Dec 4, 2025
5.0/5
5.0/5
Always a great experience working with you guys. Quick and spot-on every time.Happy Holidays to everyone at the AME Group!
Anonymous
•
Dec 4, 2025
5.0/5
5.0/5
I needed two suspicious emails checked. Jesse was able to wuickly and efficiently review them to determine one was nefarious and the other fine.
Anonymous
•
Dec 3, 2025
5.0/5
5.0/5
I appreciate Jarod following up with me to make sure the email issue was resolved for students.
I put in a ticket to have the display name for a user updated and it was completed without further instruction needed in a timely manner and I can see the change has taken effect.
Anonymous
•
Dec 10, 2025
4.0/5
4.0/5
Just needed help getting into my computer
Anonymous
•
Dec 10, 2025
5.0/5
5.0/5
Called and technician came out and fixed the problem. He went above and beyond.
Anonymous
•
Dec 10, 2025
5.0/5
5.0/5
working remotely and could not access certain files. AJ had his cape on and came to the rescue once again! He is a superhero! Ben was at first also very helpful.
Anonymous
•
Dec 8, 2025
5.0/5
5.0/5
Caleb was great. Helped resolve the issue quickly
Anonymous
•
Dec 4, 2025
5.0/5
5.0/5
At Altex we have had a lot of issues with our VPN. I was concerned since I was in the building I would not be able to test the VPN. When I arrived home and tried the VPN it worked perfectly.
Anonymous
•
Dec 4, 2025
5.0/5
5.0/5
Always a great experience working with you guys. Quick and spot-on every time.Happy Holidays to everyone at the AME Group!
Anonymous
•
Dec 4, 2025
5.0/5
5.0/5
I needed two suspicious emails checked. Jesse was able to wuickly and efficiently review them to determine one was nefarious and the other fine.
Anonymous
•
Dec 3, 2025
5.0/5
5.0/5
I appreciate Jarod following up with me to make sure the email issue was resolved for students.