Resolved the issue

Fantastic help - worked around my schedule! Thank you.

Lori was very patient with me and helped me through mu issues. She was very friendly through the whole process.

they really took their time to make sure what I needed was done

Had been hacked and you did a great job getting my computer back to where it was before it was hacked. I was a little concerned that it took 4 days to get someone on sight to redo it all. I was without my computer for 4 days. OUCH. I do get most of my work through my emails. But now we are good and I am shutting down my computer every evening.

Jared Fox was very helpful and efficient. My new laptop was set up very well. Got back to work as soon as it was done. Excellent! Thanks!

good follow up, called back based on my availability, satisfied with the support I received, thank you!

I could not access the chat on Zoom, even though it was active and others were using it. You were able to fix the problem and get me up and running in time for my meeting.

No one even called me to address the issue.

Caleb, TJ and Jason were all friendly and patient trying to find the reason behind the issue with being able to connect to the printers along with explaining things, as needed, throughout the process. Robin did have to follow up and ask for Jason to come for in person service since it was determined that the issue was in connection to the recent phone changes made so I do appreciate that she was able to escalate the matter to make sure things were resolved.