My issue was fully resolved and the person who responded was professional and accurate about the resolution.
Anonymous
•
Apr 24, 2026
5.0/5
5.0/5
as always Wil is very efficient and helpful.
Anonymous
•
Apr 24, 2026
5.0/5
5.0/5
I had an issue with pop-ups on my computer. Called AME, she got on my screen and fixed the problem in five minutes.
Anonymous
•
Apr 22, 2026
5.0/5
5.0/5
New computer and monitors are working great.
Anonymous
•
Apr 20, 2026
2.0/5
2.0/5
JM Tax had an email breach reported by phone at approximately 9:30 am after a 20 minute hold time. In that time, I could see emails being sent from my Microsoft account that could not be shut down. I did not receive any updates throughout the day until I called in a second time at which time the agent confirmed my outlook could be logged back in with assurance the issue had been resolved.
Anonymous
•
Apr 20, 2026
5.0/5
5.0/5
Jared is awesome!
Anonymous
•
Apr 16, 2026
5.0/5
5.0/5
Michelle Rutledge was wonderful to work with! Knowledgeable, and friendly!
Anonymous
•
Apr 15, 2026
5.0/5
5.0/5
It was a great experience. The person who assisted me was very knowledgeable and kind. He resolved my issue within a couple of minutes.
Anonymous
•
Apr 14, 2026
5.0/5
5.0/5
William was great, he took the time and was very helpful
My issue was fully resolved and the person who responded was professional and accurate about the resolution.
Anonymous
•
Apr 24, 2026
5.0/5
5.0/5
as always Wil is very efficient and helpful.
Anonymous
•
Apr 24, 2026
5.0/5
5.0/5
I had an issue with pop-ups on my computer. Called AME, she got on my screen and fixed the problem in five minutes.
Anonymous
•
Apr 22, 2026
5.0/5
5.0/5
New computer and monitors are working great.
Anonymous
•
Apr 20, 2026
2.0/5
2.0/5
JM Tax had an email breach reported by phone at approximately 9:30 am after a 20 minute hold time. In that time, I could see emails being sent from my Microsoft account that could not be shut down. I did not receive any updates throughout the day until I called in a second time at which time the agent confirmed my outlook could be logged back in with assurance the issue had been resolved.
Anonymous
•
Apr 20, 2026
5.0/5
5.0/5
Jared is awesome!
Anonymous
•
Apr 16, 2026
5.0/5
5.0/5
Michelle Rutledge was wonderful to work with! Knowledgeable, and friendly!
Anonymous
•
Apr 15, 2026
5.0/5
5.0/5
It was a great experience. The person who assisted me was very knowledgeable and kind. He resolved my issue within a couple of minutes.
Anonymous
•
Apr 14, 2026
5.0/5
5.0/5
William was great, he took the time and was very helpful