I am not sure why it took over a week to simply send us the serial numbers for our 2 HP physical servers.

Craig was quick and pleasant as he downloaded some software I needed.

He took the time to hear what the problem was and stayed on the phone with me until it was fixed. I greatly appreciate his help.

Had mistakenly clicked on a suspicious, yet very legit looking email. Orson checked the email and found no malicious malware.

My experience was great, Randy was very helpful.

good

Randy was knowledgeable and patient. He understood what was happening and was able to explain it in a way I understood, such that if it came up again, I would know what to do.

needed my printer reset up on Lenstar. Got it fixed

AJ was amazing. He helped me with installing the updated Adobe software along with assisting me with some of the tools within Adobe. He also noticed the storage on my computer was low and assisted me with getting that cleared up. AJ was very patient regarding my questions and very kind.

all in all good. took a bit of time for tech to reach out but the service was great, took care and tested what I needed. .Great Job