I really want to thank Tyler and the rest of the team for working hard on this issue for me. Tyler reached out to me several times to try new things to fix the issue, and now I'm up and running again, which is a huge weight off of my shoulders. He is also very professional, knowledgeable, and funny. Thanks again to Tyler and the team for the assistance.

Caleb really helped me get my new computer up and going.

I had an excellent experience. AJ helped me in a great way.

There was a misspelling of a name and it was corrected immediately.

When I switched to a new phone i was not able to get Outllook. The call was quick and solved my issue very easily

Somehow a lower quality version of Outlook got onto my desktop computer which has slowed my ability to work--taking 2-3x longer than usual because Microsoft messed up. The new version is not an upgrade; simultaneously, my computer seems to need hospice care. Thus there are multiple issues. The solution is to replace my computer, which is scheduled to happen this week. In the meantime, I am able to access email, through which much of my work arrives.

I couldn't print. Randy solved the problem in a timely and professional manner.

The person who managed my issue took care of resolution quickly and was very professional.

I lost a document and with the help of Jay and a little time, he was able to locate the document.

It was just a routine quick thing. The tech handled it quickly and conveniently.