Erica responded immediately to my request. Explained what was going on with this. Professional and efficient.
Anonymous
•
Jun 26, 2025
4.0/5
4.0/5
The experience was perfectly fine and very helpful in a timely manner.
Anonymous
•
Jun 26, 2025
4.0/5
4.0/5
Once he called me it was quick, fast, he explained everything.The only problem is it took 2 weeks to get back to me. I assume though that they are very busy so its not to much of a problem.
Anonymous
•
Jun 26, 2025
4.0/5
4.0/5
During our recent episode of our computers going down, I lost some files. Ericka was a big help in trying to retrieve them. She went the extra mile by doing some research and it paid off. She found a way to recover my files. Thank you Ericka!!
Anonymous
•
Jun 26, 2025
5.0/5
5.0/5
I purchased a new phone and my TEAMS and work email no longer opened. Ethan talked me through getting the authenticator sent to the new phone and making sure everything was working for me. He was very patient and I appreciate his talking me through step by step.
Anonymous
•
Jun 25, 2025
5.0/5
5.0/5
Outstanding assistance and my concern was quickly addressed. Thank you - Fred
Erica responded immediately to my request. Explained what was going on with this. Professional and efficient.
Anonymous
•
Jun 26, 2025
4.0/5
4.0/5
The experience was perfectly fine and very helpful in a timely manner.
Anonymous
•
Jun 26, 2025
4.0/5
4.0/5
Once he called me it was quick, fast, he explained everything.The only problem is it took 2 weeks to get back to me. I assume though that they are very busy so its not to much of a problem.
Anonymous
•
Jun 26, 2025
4.0/5
4.0/5
During our recent episode of our computers going down, I lost some files. Ericka was a big help in trying to retrieve them. She went the extra mile by doing some research and it paid off. She found a way to recover my files. Thank you Ericka!!
Anonymous
•
Jun 26, 2025
5.0/5
5.0/5
I purchased a new phone and my TEAMS and work email no longer opened. Ethan talked me through getting the authenticator sent to the new phone and making sure everything was working for me. He was very patient and I appreciate his talking me through step by step.
Anonymous
•
Jun 25, 2025
5.0/5
5.0/5
Outstanding assistance and my concern was quickly addressed. Thank you - Fred