I appreciated that my AME contact notified me when the system was up and running again.
Anonymous
•
Jan 5, 2026
1.0/5
1.0/5
I feel like it is taking longer to have our laptops serviced
Anonymous
•
Jan 5, 2026
5.0/5
5.0/5
I needed help changing the settings on my laptop. The gentleman I worked with was very knowledgeable and so nice to work with. He got things resolved quickly. I was very pleased with the experience.
Anonymous
•
Jan 2, 2026
5.0/5
5.0/5
Everyone was extremely patient and took the value time to properly address. Will's assistance was amazing!
Anonymous
•
Dec 29, 2025
4.0/5
4.0/5
Caleb did a great job and communicated well. Note for help desk - have a list of our virtual desktops that are available to everyone, so I do not have to include or follow up on every help desk ticket.LMH-VM21LMH-VM22LMH-VM23LMH-VM24LMH-VM25LMH-VM26LMH-VM27EThanks!
Anonymous
•
Dec 24, 2025
5.0/5
5.0/5
AJ was very helpful and completed multiple tasks during the same call. I appreciate that! He was fast and efficient and very friendly!
Anonymous
•
Dec 23, 2025
5.0/5
5.0/5
Michelle was terrific. Patient and personable.
Anonymous
•
Dec 23, 2025
5.0/5
5.0/5
Helped solve the issues I was having in a quick time.
Anonymous
•
Dec 22, 2025
5.0/5
5.0/5
I had several issues to resolve and Randy was great to work with as always! His attention to detail and getting to the root of the problem instead of just treating the immediate issue is top notch. He's always so friendly and helpful and checks to be sure everything is working the way I need it before he closes the ticket.
I appreciated that my AME contact notified me when the system was up and running again.
Anonymous
•
Jan 5, 2026
1.0/5
1.0/5
I feel like it is taking longer to have our laptops serviced
Anonymous
•
Jan 5, 2026
5.0/5
5.0/5
I needed help changing the settings on my laptop. The gentleman I worked with was very knowledgeable and so nice to work with. He got things resolved quickly. I was very pleased with the experience.
Anonymous
•
Jan 2, 2026
5.0/5
5.0/5
Everyone was extremely patient and took the value time to properly address. Will's assistance was amazing!
Anonymous
•
Dec 29, 2025
4.0/5
4.0/5
Caleb did a great job and communicated well. Note for help desk - have a list of our virtual desktops that are available to everyone, so I do not have to include or follow up on every help desk ticket.LMH-VM21LMH-VM22LMH-VM23LMH-VM24LMH-VM25LMH-VM26LMH-VM27EThanks!
Anonymous
•
Dec 24, 2025
5.0/5
5.0/5
AJ was very helpful and completed multiple tasks during the same call. I appreciate that! He was fast and efficient and very friendly!
Anonymous
•
Dec 23, 2025
5.0/5
5.0/5
Michelle was terrific. Patient and personable.
Anonymous
•
Dec 23, 2025
5.0/5
5.0/5
Helped solve the issues I was having in a quick time.
Anonymous
•
Dec 22, 2025
5.0/5
5.0/5
I had several issues to resolve and Randy was great to work with as always! His attention to detail and getting to the root of the problem instead of just treating the immediate issue is top notch. He's always so friendly and helpful and checks to be sure everything is working the way I need it before he closes the ticket.