Helped out when needed

No one responded about this. Apparently they just closed the ticket.

Trevor, as in the past, is excellent to work with.

While my problem was fixed while on the phone with the technician, the problem is not resolved permanently. Our receipt program won't allow us to add users so we have to put in a ticket to add a user. The technician can add a user, but we can't in office.

Great service

Wonder experience! Helped me get what I needed done!

Darrin is always willing to help with issues, thank Darrin!

This is the third day that my QuickBooks isn't responding. Wednesday, I called and Lauren did what she could but couldn't get it going and expedited it to an engineer. I never heard back from anyone that day. I randomly tried again at 1pm and my QuickBooks finally came up. Came in on Thursday. Again, my QuickBooks wasn't responding. A tech called me and I was finally able to into QuickBooks at 11:52am. Now, it is Friday. I came in at 7am hoping to be able to get on QuickBooks. It is now 7:48am and I still am not logged into QuickBooks. I am very frustrated that no one can seem to figure out why this is happening.

This still isn't fixed, 3rd time with same issues. Actually on the phone with OSC right now trying to get this resolved again.

NEEDED ASSISTANCE GETTING BACK INTO EMAIL