The AME Group
4.8/5
4.8 /5
102 Verified Reviews
3080 Harrodsburg Rd, Ste 104, Lexington, KY 40503, US
(859) 253-4284
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102 Verified Reviews
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5.0/5
5.0 /5
The representative tried to understand the issue and give support. I received a call and an email about what they found out
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5.0/5
5.0 /5
good work and nice!
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5.0/5
5.0 /5
Steve is always extremely kind and great to work with. Within minutes, we had a Microsoft 365 license ready to apply to a new email our company was setting up. Took no time at all.
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5.0/5
5.0 /5
Brandon Cripe is excellent! He made sure he was available for us today to configure a WAN port to a new network at one of our locations. He was very quick and accurate in his work and I can't say much better; he knows our equipment and system well and is very good at what he does.
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5.0/5
5.0 /5
Speedy service.
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5.0/5
5.0 /5
The AME support staff worked to quickly resolve our situation and communicated the solution in a timely manner.
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5.0/5
5.0 /5
Ben is great to work with. He's very responsive and always follows up with me.
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5.0/5
5.0 /5
Brandon went above and beyond! He is an asset to your group!
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3.0/5
3.0 /5
We put this ticket in on Thursday and Michelle did not receive a call back for resolution until Friday afternoon at like 2:55 so it was greater than 24hrs before the need was addressed. Luckily one of your guys was in our office this morning for a training and had already fixed the problem. Now - granted we didn't understand you could assign a priority to things when you submit a ticket so that may be partially our fault, but I find > 24 hrs too long to wait for a response when field staff rely alot on email.
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4.0/5
4.0 /5
He was efficient and helpful