The fix was easy (thanks for taking control of the screen and doing it). I just wish I could've gotten VPN access the day I lost it. But, otherwise, resolution was fine.
Anonymous
•
Jun 3, 2025
5.0/5
5.0/5
Good experience. Stephen is good at what he does.
Anonymous
•
Jun 2, 2025
5.0/5
5.0/5
always a pleasure!
Anonymous
•
Jun 2, 2025
5.0/5
5.0/5
Weekend use of a VPN on a personal devise possibly lead to a security trip and a logic loop. You found it and fixed it pretty efficiently. For which I am very greatful.
Anonymous
•
Jun 2, 2025
5.0/5
5.0/5
Courtney's computer was struggling to stay up, not able to open docs, etc. It was determined we need to update her with a new computer.
Anonymous
•
May 28, 2025
5.0/5
5.0/5
Ben got my authenticator working in minutes!! I'm back in business.Thanks,Kaye
Anonymous
•
May 22, 2025
5.0/5
5.0/5
I called to see why I couldn't get an app downloaded on my computer and the tech took control of my computer and within a few minutes he had it fixed and ready for me. He had me send a test message and it worked great.
Anonymous
•
May 21, 2025
5.0/5
5.0/5
Always amazing!
Anonymous
•
May 21, 2025
5.0/5
5.0/5
Brandon Jordan was great to work with. He was patient and worked with every staff member in the office to make sure they were able to print.
Anonymous
•
May 20, 2025
5.0/5
5.0/5
This was a false alarm on an alert generated through Provue that one of our networks was down. Ben reached out to me just 5 minutes after opening time to check on this and another location and to see what AME could do to help. I always appreciate the quick follow-ups!
The fix was easy (thanks for taking control of the screen and doing it). I just wish I could've gotten VPN access the day I lost it. But, otherwise, resolution was fine.
Anonymous
•
Jun 3, 2025
5.0/5
5.0/5
Good experience. Stephen is good at what he does.
Anonymous
•
Jun 2, 2025
5.0/5
5.0/5
always a pleasure!
Anonymous
•
Jun 2, 2025
5.0/5
5.0/5
Weekend use of a VPN on a personal devise possibly lead to a security trip and a logic loop. You found it and fixed it pretty efficiently. For which I am very greatful.
Anonymous
•
Jun 2, 2025
5.0/5
5.0/5
Courtney's computer was struggling to stay up, not able to open docs, etc. It was determined we need to update her with a new computer.
Anonymous
•
May 28, 2025
5.0/5
5.0/5
Ben got my authenticator working in minutes!! I'm back in business.Thanks,Kaye
Anonymous
•
May 22, 2025
5.0/5
5.0/5
I called to see why I couldn't get an app downloaded on my computer and the tech took control of my computer and within a few minutes he had it fixed and ready for me. He had me send a test message and it worked great.
Anonymous
•
May 21, 2025
5.0/5
5.0/5
Always amazing!
Anonymous
•
May 21, 2025
5.0/5
5.0/5
Brandon Jordan was great to work with. He was patient and worked with every staff member in the office to make sure they were able to print.
Anonymous
•
May 20, 2025
5.0/5
5.0/5
This was a false alarm on an alert generated through Provue that one of our networks was down. Ben reached out to me just 5 minutes after opening time to check on this and another location and to see what AME could do to help. I always appreciate the quick follow-ups!