Technicians' comments during both visits appeared to indicate a lack of confidence and training required to identify and resolve the issue, and yet corrected the problem through an applied sequence of router/server re-connections in various combinations.Technicians were personable, polite and professional.

My issue was promptly and completely resolved

My representative was able to fix the issue I was having right away and made sure everything was working okay before we got off the phone.

Brandon was very helpful in resolving my problem.

Loren continues to exceed expectations with us. He has an impressive understanding of networking and our setup specifically here at The Wells Group. Once the ISP fixed their issue he was able to configure our network within minutes and we were operational. Big shout out!

The representative tried to understand the issue and give support. I received a call and an email about what they found out

good work and nice!

Steve is always extremely kind and great to work with. Within minutes, we had a Microsoft 365 license ready to apply to a new email our company was setting up. Took no time at all.

Brandon Cripe is excellent! He made sure he was available for us today to configure a WAN port to a new network at one of our locations. He was very quick and accurate in his work and I can't say much better; he knows our equipment and system well and is very good at what he does.

Speedy service.