Over this past weekend, there was a firewall installed that I was unaware of. When I returned to work, I had no internet connection. I called the AME service desk and was greeted by a friendly representative, and the issue was resolved immediately .
Anonymous
•
Nov 25, 2025
5.0/5
5.0/5
The agent was very helpful. He got me up and running quickly.
Anonymous
•
Nov 20, 2025
5.0/5
5.0/5
Max McFarland was very pleasant and knowledgeable while fixing my computer issue.
Anonymous
•
Nov 18, 2025
5.0/5
5.0/5
Like most experiences with both Orson and Lauren, this issue was solved quickly and correctly.
Anonymous
•
Nov 17, 2025
5.0/5
5.0/5
Awesome service! Not only immediately fixed my problem but set a program to restart my computer every Monday prior to arrival to assure this doesn't continue.
Anonymous
•
Nov 17, 2025
5.0/5
5.0/5
Todd is awesome!
Anonymous
•
Nov 17, 2025
5.0/5
5.0/5
Steve was very pleasant to talk to. He solved my issue quickly and efficiently. He was super nice and that made me feel better about forgetting my password after coming back to work from a week vacation!
Anonymous
•
Nov 13, 2025
2.0/5
2.0/5
I just don't understand why we need to involve AME for each and every password issue. We handle plenty of sensitive information, I don't get why my own password is an issue.
Anonymous
•
Nov 13, 2025
5.0/5
5.0/5
The gentleman was professional, helpful and completed the issue in a timely manner. Very Impressed!!!!
Anonymous
•
Nov 10, 2025
5.0/5
5.0/5
The techs came to our offices to help fix my computer issues. They were very professional and friendly.
Over this past weekend, there was a firewall installed that I was unaware of. When I returned to work, I had no internet connection. I called the AME service desk and was greeted by a friendly representative, and the issue was resolved immediately .
Anonymous
•
Nov 25, 2025
5.0/5
5.0/5
The agent was very helpful. He got me up and running quickly.
Anonymous
•
Nov 20, 2025
5.0/5
5.0/5
Max McFarland was very pleasant and knowledgeable while fixing my computer issue.
Anonymous
•
Nov 18, 2025
5.0/5
5.0/5
Like most experiences with both Orson and Lauren, this issue was solved quickly and correctly.
Anonymous
•
Nov 17, 2025
5.0/5
5.0/5
Awesome service! Not only immediately fixed my problem but set a program to restart my computer every Monday prior to arrival to assure this doesn't continue.
Anonymous
•
Nov 17, 2025
5.0/5
5.0/5
Todd is awesome!
Anonymous
•
Nov 17, 2025
5.0/5
5.0/5
Steve was very pleasant to talk to. He solved my issue quickly and efficiently. He was super nice and that made me feel better about forgetting my password after coming back to work from a week vacation!
Anonymous
•
Nov 13, 2025
2.0/5
2.0/5
I just don't understand why we need to involve AME for each and every password issue. We handle plenty of sensitive information, I don't get why my own password is an issue.
Anonymous
•
Nov 13, 2025
5.0/5
5.0/5
The gentleman was professional, helpful and completed the issue in a timely manner. Very Impressed!!!!
Anonymous
•
Nov 10, 2025
5.0/5
5.0/5
The techs came to our offices to help fix my computer issues. They were very professional and friendly.