Resolved issue quickly. Friendly and professional.
Anonymous
•
Oct 14, 2025
5.0/5
5.0/5
Quick action. Haven't tested it yet (waiting on the new employee to try to log in).
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
Dave Wilson was very patient and thorough, connecting to each employee's computer to troubleshoot if needed while doing the Microsoft password change.
Anonymous
•
Oct 10, 2025
4.0/5
4.0/5
Prompt response and resolution
Anonymous
•
Oct 8, 2025
5.0/5
5.0/5
It is always excellent! The help is always thorough and has always helped/corrected the issue! Response times are quick and the entire team I have worked with (Steve, Ben, Esteban, Orrison, Max, Wyatt) have always been so so kind and easy to talk to!
Anonymous
•
Oct 8, 2025
5.0/5
5.0/5
Received a response very quickly once I initiated the ticket. Got a call from Max (?)(sorry), he remoted in and took care of the problem in no time. Excellent response and excellent remedy. Thank you!!
Anonymous
•
Oct 7, 2025
5.0/5
5.0/5
rep was quick and helpful and polite on the phone.
Anonymous
•
Oct 7, 2025
5.0/5
5.0/5
Ben was very professional, pleasant and fixed the problem with my printers quickly.
Anonymous
•
Oct 6, 2025
5.0/5
5.0/5
I called in with a problem and it was resolved in 5 minutes.
Resolved issue quickly. Friendly and professional.
Anonymous
•
Oct 14, 2025
5.0/5
5.0/5
Quick action. Haven't tested it yet (waiting on the new employee to try to log in).
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
Dave Wilson was very patient and thorough, connecting to each employee's computer to troubleshoot if needed while doing the Microsoft password change.
Anonymous
•
Oct 10, 2025
4.0/5
4.0/5
Prompt response and resolution
Anonymous
•
Oct 8, 2025
5.0/5
5.0/5
It is always excellent! The help is always thorough and has always helped/corrected the issue! Response times are quick and the entire team I have worked with (Steve, Ben, Esteban, Orrison, Max, Wyatt) have always been so so kind and easy to talk to!
Anonymous
•
Oct 8, 2025
5.0/5
5.0/5
Received a response very quickly once I initiated the ticket. Got a call from Max (?)(sorry), he remoted in and took care of the problem in no time. Excellent response and excellent remedy. Thank you!!
Anonymous
•
Oct 7, 2025
5.0/5
5.0/5
rep was quick and helpful and polite on the phone.
Anonymous
•
Oct 7, 2025
5.0/5
5.0/5
Ben was very professional, pleasant and fixed the problem with my printers quickly.
Anonymous
•
Oct 6, 2025
5.0/5
5.0/5
I called in with a problem and it was resolved in 5 minutes.