I did not like the computer directing my call as it repeated everything and several times.Esteban Mendez finally answered the call and he was great. He jumped on the computer cleaned up a few things and got me up and running. He really knows the programs.
Anonymous
•
Apr 13, 2026
5.0/5
5.0/5
The technician was knowledgeable and professional. He quickly assessed the problem and coached me through making the necessary corrections. He then explained how to navigate the situation with the fix he provided.
Anonymous
•
Apr 10, 2026
5.0/5
5.0/5
Quick and concise help!
Anonymous
•
Apr 10, 2026
5.0/5
5.0/5
Staff is always helpful and friendly. Under normal circumstances, response is very timely.
Anonymous
•
Apr 10, 2026
5.0/5
5.0/5
Any time that I contact AME with anything my problems are always taken care of immediately. I cannot be more thankful for everyone who takes care of me when I call.
Anonymous
•
Apr 10, 2026
5.0/5
5.0/5
Ben is always so friendly and makes sure to tell you exactly what is going on and what the step steps will be.
Anonymous
•
Apr 9, 2026
5.0/5
5.0/5
Quickbooks was acting up and would not boot up on my PC. Tech was patient trying different avenues and resolved the issue. Glad he was willing to try different techniques.
Anonymous
•
Apr 8, 2026
5.0/5
5.0/5
He was very helpful and friendly!
Anonymous
•
Apr 7, 2026
5.0/5
5.0/5
Stephon (not sure if spelt his name) was excellent and very ran on getting me up and running again.
Anonymous
•
Apr 7, 2026
3.0/5
3.0/5
Could not access internet after a Microsoft update. Put a ticket in and it took 24 hours before response - too long for response
I did not like the computer directing my call as it repeated everything and several times.Esteban Mendez finally answered the call and he was great. He jumped on the computer cleaned up a few things and got me up and running. He really knows the programs.
Anonymous
•
Apr 13, 2026
5.0/5
5.0/5
The technician was knowledgeable and professional. He quickly assessed the problem and coached me through making the necessary corrections. He then explained how to navigate the situation with the fix he provided.
Anonymous
•
Apr 10, 2026
5.0/5
5.0/5
Quick and concise help!
Anonymous
•
Apr 10, 2026
5.0/5
5.0/5
Staff is always helpful and friendly. Under normal circumstances, response is very timely.
Anonymous
•
Apr 10, 2026
5.0/5
5.0/5
Any time that I contact AME with anything my problems are always taken care of immediately. I cannot be more thankful for everyone who takes care of me when I call.
Anonymous
•
Apr 10, 2026
5.0/5
5.0/5
Ben is always so friendly and makes sure to tell you exactly what is going on and what the step steps will be.
Anonymous
•
Apr 9, 2026
5.0/5
5.0/5
Quickbooks was acting up and would not boot up on my PC. Tech was patient trying different avenues and resolved the issue. Glad he was willing to try different techniques.
Anonymous
•
Apr 8, 2026
5.0/5
5.0/5
He was very helpful and friendly!
Anonymous
•
Apr 7, 2026
5.0/5
5.0/5
Stephon (not sure if spelt his name) was excellent and very ran on getting me up and running again.
Anonymous
•
Apr 7, 2026
3.0/5
3.0/5
Could not access internet after a Microsoft update. Put a ticket in and it took 24 hours before response - too long for response