I was working in Quick Books and it kicked me out and when I tried to log back in, Quickbooks was saying it could not find our company file. Called in and Steve had me back up and running.
Anonymous
•
Nov 6, 2025
5.0/5
5.0/5
good customer service.
Anonymous
•
Nov 6, 2025
5.0/5
5.0/5
Max is very polite and fixed my problem very quickly.
Anonymous
•
Nov 5, 2025
5.0/5
5.0/5
Great service and communication. The issue was resolved quickly and with care.
Anonymous
•
Nov 5, 2025
5.0/5
5.0/5
Resolved my issue quickly , excellent customer service.
Anonymous
•
Nov 4, 2025
4.0/5
4.0/5
The problem was fixed quickly, although the response time was a bit slow. I ended up driving to the office to do my work.
Anonymous
•
Nov 3, 2025
4.0/5
4.0/5
Everything was resolved. It was confusing because initially I submitted an email, and then I missed the AME phone call, and when I called back, I got a different person who opened a new ticket. That person didn't have full rights to completely resolve my issue, so it went to a 3rd person. I'm not annoyed, it just felt a little convoluted.
Anonymous
•
Nov 3, 2025
2.0/5
2.0/5
I had to call twice to get a response to my ticket. And it is still not resolved.
Anonymous
•
Nov 3, 2025
5.0/5
5.0/5
Steve was great in the meeting. Very thankful he was able to attend to assist with Maersk and Wisetech.
I was working in Quick Books and it kicked me out and when I tried to log back in, Quickbooks was saying it could not find our company file. Called in and Steve had me back up and running.
Anonymous
•
Nov 6, 2025
5.0/5
5.0/5
good customer service.
Anonymous
•
Nov 6, 2025
5.0/5
5.0/5
Max is very polite and fixed my problem very quickly.
Anonymous
•
Nov 5, 2025
5.0/5
5.0/5
Great service and communication. The issue was resolved quickly and with care.
Anonymous
•
Nov 5, 2025
5.0/5
5.0/5
Resolved my issue quickly , excellent customer service.
Anonymous
•
Nov 4, 2025
4.0/5
4.0/5
The problem was fixed quickly, although the response time was a bit slow. I ended up driving to the office to do my work.
Anonymous
•
Nov 3, 2025
4.0/5
4.0/5
Everything was resolved. It was confusing because initially I submitted an email, and then I missed the AME phone call, and when I called back, I got a different person who opened a new ticket. That person didn't have full rights to completely resolve my issue, so it went to a 3rd person. I'm not annoyed, it just felt a little convoluted.
Anonymous
•
Nov 3, 2025
2.0/5
2.0/5
I had to call twice to get a response to my ticket. And it is still not resolved.
Anonymous
•
Nov 3, 2025
5.0/5
5.0/5
Steve was great in the meeting. Very thankful he was able to attend to assist with Maersk and Wisetech.